Website Live Chat (website_livechat)

Security findings

Repository: odoo/odoo · module folder
Module version: 0.1.0
Category: Website/Live Chat
Folder size: 0.76 MB
License: LGPL-3
Application: No
Auto-installable: Yes
Website: None
Last tracking update: 2026-10-05 00:19:49
Authors: Odoo S.A.
Maintainers: Odoo S.A.
Committers: Raphael Collet, odoo, Odoo Translation Bot, Christophe Matthieu, Aaron Bohy, Julien Castiaux, Victor Feyens, Sébastien Theys, Julien Mougenot, std-odoo, Tiffany Chang (tic), Romain Estievenart, Didier (did), tsm-odoo, Dylan Kiss (dyki), Antoine Boonen, Zelong Lin, maad-odoo, Maryam Kia, Alex Kühn, Arib Ansari, Pierre Pulinckx, Michaël Mattiello, Krzysztof Magusiak (krma), Ayush Chauhan (aych), Giorgio Tocco (gito), akha, jayp-odoo, Julien Launois (jula), Alessandro Lupo, Kevin Gerard (kege), Louis, Serge Bayet, Atovange, h4818 (ayh), akth-odoo, chpa-odoo, mear-odoo, niyp-odoo, Louis Wicket, Julien Coppin (jucop), Alex Kühn, Jean Schoenlaub

Odoo dependencies

odoo/odoo:

- website

- digest

- mail

- base

- base_setup

- web

- bus

- web_tour

- html_editor

- portal

- auth_signup

- base_address_extended

- utm

Python dependencies

geoip2

System dependencies

None

Required by

test_discuss_full, test_website_modules, website_crm_livechat

Description

Allow website visitors to chat with the collaborators.

Code Analysis info_outline

Views touched (8)

XML ID	Name	Model	Type	Status
`chatbot_script_view_form`	chatbot.script.view.form.inherit.website.livechat	chatbot.script	form	Inherits im_livechat.chatbot_script_view_form
`im_livechat_channel_view_form_add`	im_livechat.channel.view.form.add	im_livechat.channel	form	New
`loader`	Livechat : include loader on Website	ir.ui.view	qweb	Inherits website.layout
`res_config_settings_view_form`	res.config.settings.view.form.inherit.website.livechat	res.config.settings	form	Inherits website.res_config_settings_view_form
`website_visitor_view_form`	website.visitor.view.form.inherit.website.livechat	website.visitor	form	Inherits website.website_visitor_view_form
`website_visitor_view_kanban`	website.visitor.view.kanban.inherit.website.livechat	website.visitor	kanban	Inherits website.website_visitor_view_kanban
`website_visitor_view_search`	website.visitor.view.search.website.livechat	website.visitor	search	Inherits website.website_visitor_view_search
`website_visitor_view_tree`	website.visitor.view.list.inherit.website.livechat	website.visitor	list	Inherits website.website_visitor_view_tree

HTTP endpoints (2)

Route(s)	Handler	Auth	Type	Methods	Flags
(inherited route override)	`WebsiteLivechat.track`	inherited	http	ALL
`/chatbot/<model("chatbot.script"):chatbot_script>/test`	`WebsiteLivechatChatbotScriptController.chatbot_test_script`	user	http	ALL	sudo website

Models touched (10)

New fields (0)

No new fields.

Public methods (1)

action_test_script(self)

New fields (0)

No new fields.

Public methods (0)

No public methods.

New fields (2)

is_pending_chat_request Boolean
args: 'When created from an operator, whether the channel is yet to be opened on the visitor side.'
livechat_visitor_id Many2one → website.visitor
index='btree_not_null' string='Visitor' args: 'website.visitor'

Public methods (1)

message_post(self, **kwargs)
Override to mark the visitor as still connected. If the message sent is not from the operator (so if it's the visitor or odoobot sending closing chat notification, the visitor last action date is updated.

New fields (0)

No new fields.

Public methods (0)

No public methods.

New fields (0)

No new fields.

Public methods (1)

create(self, vals_list)
@api.model_create_multi

New fields (0)

No new fields.

Public methods (0)

No public methods.

New fields (1)

channel_id Many2one → im_livechat.channel
readonly=False related='website_id.channel_id' string='Website Live Channel' args: 'im_livechat.channel'

Public methods (0)

No public methods.

New fields (1)

channel_id Many2one → im_livechat.channel
string='Website Live Chat Channel' args: 'im_livechat.channel'

Public methods (0)

No public methods.

New fields (0)

No new fields.

Public methods (0)

No public methods.

New fields (3)

current_livechat_agent_ids Many2many → res.partner
compute='_compute_current_livechat_agent_ids' groups='im_livechat.im_livechat_group_user' string='Speaking with' args: 'res.partner'
discuss_channel_ids One2many → discuss.channel
readonly=True string="Visitor's livechat channels" args: 'discuss.channel', 'livechat_visitor_id'
session_count Integer
compute='_compute_session_count' args: '# Sessions'

Public methods (1)

action_send_chat_request(self)
Send a chat request to website_visitor(s). This creates a chat_request and a discuss_channel with livechat active flag. But for the visitor to get the chat request, the operator still has to speak to the visitor. The visitor will receive the chat request the next time he navigates to a website page.

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Code Analysis info_outline

Views touched (8)

HTTP endpoints (2)

Models touched (10)

chatbot.script Extends Model 0 fields 1 method ChatbotScript · inherits chatbot.script

chatbot.script.step Extends Model 0 fields 0 methods ChatbotScriptStep · inherits chatbot.script.step

discuss.channel Extends Model 2 fields 1 method DiscussChannel · inherits discuss.channel

discuss.channel.member Extends Model 0 fields 0 methods DiscussChannelMember · inherits discuss.channel.member

im_livechat.channel Extends Model 0 fields 1 method Im_LivechatChannel · inherits im_livechat.channel

ir.http Extends AbstractModel 0 fields 0 methods IrHttp · inherits ir.http

res.config.settings Extends TransientModel 1 field 0 methods ResConfigSettings · inherits res.config.settings

website Extends Model 1 field 0 methods Website · inherits website

website.page Extends Model 0 fields 0 methods WebsitePage · inherits website.page

website.visitor Extends Model 3 fields 1 method WebsiteVisitor · inherits website.visitor