Customer Rating

• rating_id Many2one → rating.rating
  compute='_compute_rating_id' args: 'rating.rating'
• rating_ids One2many → rating.rating
  string='Related ratings' args: 'rating.rating', 'message_id'
• rating_value Float
  compute='_compute_rating_value' compute_sudo=True search='_search_rating_value' store=False args: 'Rating Value'

No public methods.

• rating_ids One2many → rating.rating
  bypass_search_access=True domain=<expr> groups='base.group_user' string='Ratings' args: 'rating.rating', 'res_id'

• message_post(self, **kwargs)
• rating_apply(self, rate, token=None, rating=None, feedback=None, subtype_xmlid=None, notify_delay_send=False)
  Apply a rating to the record. This rating can either be linked to a token (customer flow) or directly a rating record (code flow). If the current model inherits from mail.thread mixin a message is posted on its chatter. User going through this method should have at least employee rights as well as rights on the current record because of rating manipulation and chatter post (either employee, either sudo-ed in public controllers after security check granting access). :param float rate: the rating value to apply (from 0 to 5); :param string token: access token to fetch the rating to apply (optional); :param record rating: rating.rating to apply (if no token); :param string feedback: additional feedback (plaintext); :param string subtype_xmlid: xml id of a valid mail.message.subtype used to post the message (if it applies). If not given a classic comment is posted; :param notify_delay_send: Delay the sending by 2 hours of the email so the user can still change his feedback. If False, the email will be sent immediately. :returns: rating.rating record
• rating_send_request(self, template, lang=False, force_send=True)
  This method send rating request by email, using a template given in parameter. :param record template: a mail.template record used to compute the message body; :param str lang: optional lang; it can also be specified directly on the template itself in the lang field; :param bool force_send: whether to send the request directly or use the mail queue cron (preferred option);
• unlink(self)
  When removing a record, its rating should be deleted too.

• rating_avg Float
  compute='_compute_rating_stats' compute_sudo=True groups='base.group_user' search='_search_rating_avg' args: 'Average Rating'
• rating_avg_text Selection
  compute='_compute_rating_avg_text' compute_sudo=True groups='base.group_user' args: rating_data.RATING_TEXT
• rating_count Integer
  compute='_compute_rating_stats' compute_sudo=True args: 'Rating count'
• rating_last_feedback Text
  groups='base.group_user' related='rating_ids.feedback' args: 'Rating Last Feedback'
• rating_last_image Binary
  groups='base.group_user' related='rating_ids.rating_image' args: 'Rating Last Image'
• rating_last_text Selection
  groups='base.group_user' related='rating_ids.rating_text' string='Rating Text'
• rating_last_value Float
  aggregator='avg' compute='_compute_rating_last_value' compute_sudo=True groups='base.group_user' store=True args: 'Rating Last Value'
• rating_percentage_satisfaction Float
  compute='_compute_rating_satisfaction' compute_sudo=True args: 'Rating Satisfaction'

• rating_get_grades(self, domain=None)
  Get the repartitions of rating grade for the given res_ids. :param domain: Optional domain of the rating to include/exclude in the grades computation. :returns: A dictionary where the key is the rating and the value is the count of unique ``(res_model, res_id)`` pairs whose grades are associated with that rating. The rates are: * ``"great"``, graded between 70 and 100 * ``"okay"``, graded between 31 and 69 * ``"bad"``, graded between 0 and 30 :rtype: dict[typing.Literal["great", "okay", "bad"], int]
• rating_get_stats(self, domain=None)
  Get the statistics of the rating repartitions :param domain : optional domain of the rating to include/exclude in statistic computation :returns: A dictionnary where: - key is the name of the information (stat name) - value is statistic value : 'percent' contains the repartition in percentage, 'avg' is the average rate and 'total' is the number of rating
• write(self, vals)
  If the rated ressource name is modified, we should update the rating res_name too. If the rated ressource parent is changed we should update the parent_res_id too

• rating_avg Float
  compute='_compute_rating_percentage_satisfaction' compute_sudo=True groups='base.group_user' search='_search_rating_avg' args: 'Average Rating'
• rating_avg_percentage Float
  compute='_compute_rating_percentage_satisfaction' compute_sudo=True groups='base.group_user' args: 'Average Rating (%)'
• rating_count Integer
  compute='_compute_rating_percentage_satisfaction' compute_sudo=True string='# Ratings'
• rating_ids One2many → rating.rating
  bypass_search_access=True domain=<expr> groups='base.group_user' string='Ratings' args: 'rating.rating', 'parent_res_id'
• rating_percentage_satisfaction Integer
  compute='_compute_rating_percentage_satisfaction' compute_sudo=True help='Percentage of happy ratings' store=False args: 'Rating Satisfaction'

No public methods.

• access_token Char
  default=_default_access_token args: 'Security Token'
• consumed Boolean
  string='Filled Rating'
• create_date Datetime
  string='Submitted on'
• feedback Text
  args: 'Comment'
• is_internal Boolean
  readonly=False related='message_id.is_internal' store=True args: 'Visible Internally Only'
• message_id Many2one → mail.message
  index=True ondelete='cascade' string='Message' args: 'mail.message'
• parent_ref Reference
  compute='_compute_parent_ref' readonly=True selection='_selection_target_model' string='Parent Ref'
• parent_res_id Integer
  index=True args: 'Parent Document'
• parent_res_model Char
  index=True readonly=False related='parent_res_model_id.model' store=True args: 'Parent Document Model'
• parent_res_model_id Many2one → ir.model
  index=True ondelete='cascade' args: 'ir.model', 'Parent Related Document Model'
• parent_res_name Char
  compute='_compute_parent_res_name' store=True args: 'Parent Document Name'
• partner_id Many2one → res.partner
  string='Customer' args: 'res.partner'
• rated_on Datetime
  string='Rated On'
• rated_partner_id Many2one → res.partner
  string='Rated Operator' args: 'res.partner'
• rated_partner_name Char
  related='rated_partner_id.name'
• rating Float
  aggregator='avg' default=0 string='Rating Value'
• rating_image Binary
  compute='_compute_rating_image' args: 'Image'
• rating_image_url Char
  compute='_compute_rating_image' args: 'Image URL'
• rating_text Selection
  compute='_compute_rating_text' readonly=True store=True string='Rating' args: rating_data.RATING_TEXT
• res_id Many2oneReference
  index=True model_field='res_model' required=True string='Document'
• res_model Char
  index=True readonly=True related='res_model_id.model' store=True string='Document Model'
• res_model_id Many2one → ir.model
  index=True ondelete='cascade' args: 'ir.model', 'Related Document Model'
• res_name Char
  compute='_compute_res_name' store=True string='Resource name'
• resource_ref Reference
  compute='_compute_resource_ref' readonly=True selection='_selection_target_model' string='Resource Ref'

• action_open_rated_object(self)
• create(self, vals_list)
  @api.model_create_multi
• reset(self)
• unlink(self)
• write(self, vals)