CRM Livechat

crm_livechat
REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/19.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYSales/CRM
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORSOdoo S.A.
MAINTAINERS
MAINTAINERSOdoo S.A.
COMMITTERS
COMMITTERSOdoo Translation Bot, Alexandre Kühn, Julien Castiaux, Sébastien Theys, Julien Mougenot, Tiffany Chang (tic), Gorash, Mathieu Duckerts-Antoine, Didier (did), tsm-odoo, Dylan Kiss (dyki), Zelong Lin, Maryam Kia, reka-odoo, Alex Kühn, asno-odoo, aamo-odoo, guce, Krzysztof Magusiak (krma), Giorgio Tocco (gito), jayp-odoo, akha, nmak-odoo
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 01:51:45
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - html_editor
    - calendar
    - resource
    - utm
    - contacts
    - digest
    - portal
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (4)
XML IDNameModelTypeStatus
chatbot_script_step_view_form chatbot.script.step.view.form.inherit.crm.livechat chatbot.script.step field Inherits im_livechat.chatbot_script_step_view_form
chatbot_script_view_form chatbot.script.view.form.inherit.crm.livechat chatbot.script div Inherits im_livechat.chatbot_script_view_form
crm_lead_view_form crm.lead.view.form.inherit.crm.livechat crm.lead xpath Inherits crm.crm_lead_view_form
discuss_channel_view_form discuss.channel.view.form.inherit.crm.livechat discuss.channel xpath Inherits mail.discuss_channel_view_form
Models touched (6)

New fields (1)
  • lead_count Integer
    compute='_compute_lead_count' string='Generated Lead Count'
Public methods (1)
  • action_view_leads(self)

New fields (2)
  • crm_team_id Many2one → crm.team
    help="Used in combination with 'create_lead' step type in order to automatically assign the created lead/opportunity to the defined team" index='btree_not_null' ondelete='set null' string='Sales Team' args: 'crm.team'
  • step_type Selection
    ondelete={'create_lead': 'cascade', 'create_lead_and_forward': 'cascade'} selection_add=[('create_lead', 'Create Lead'), ('create_lead_and_forward', 'Create Lead & Forward')]
Public methods (0)

No public methods.

New fields (1)
  • origin_channel_id Many2one → discuss.channel
    index='btree_not_null' readonly=True args: 'discuss.channel', 'Live chat from which the lead was created'
Public methods (3)
  • action_open_livechat(self)
  • create(self, vals_list)
    @api.model_create_multi
  • write(self, vals)

New fields (2)
  • has_crm_lead Boolean
    compute='_compute_has_crm_lead' store=True
  • lead_ids One2many → crm.lead
    groups='sales_team.group_sale_salesman' help='The channel becomes accessible to sales users when leads are set.' string='Leads' args: 'crm.lead', 'origin_channel_id'
Public methods (1)
  • execute_command_lead(self, **kwargs)

New fields (1)
  • leads_created Integer
    aggregator='sum' readonly=True args: 'Leads created'
Public methods (0)

No public methods.

New fields (0)

No new fields.

Public methods (0)

No public methods.

REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/18.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYSales/CRM
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Odoo Online, Sébastien Theys, Tiffany Chang (tic), Julien Banken, Louis Wicket (wil), Dylan Kiss (dyki), Louis (wil), asno-odoo, Killian Frappart
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 01:25:58
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - html_editor
    - calendar
    - resource
    - utm
    - contacts
    - digest
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (2)
XML IDNameModelTypeStatus
chatbot_script_step_view_form chatbot.script.step.view.form.inherit.crm.livechat chatbot.script.step field Inherits im_livechat.chatbot_script_step_view_form
chatbot_script_view_form chatbot.script.view.form.inherit.crm.livechat chatbot.script div Inherits im_livechat.chatbot_script_view_form
Models touched (3)

New fields (1)
  • lead_count Integer
    compute='_compute_lead_count' string='Generated Lead Count'
Public methods (1)
  • action_view_leads(self)

New fields (2)
  • crm_team_id Many2one → crm.team
    help="Used in combination with 'create_lead' step type in order to automatically assign the created lead/opportunity to the defined team" ondelete='set null' string='Sales Team' args: 'crm.team'
  • step_type Selection
    ondelete={'create_lead': 'cascade'} selection_add=[('create_lead', 'Create Lead')]
Public methods (0)

No public methods.

New fields (0)

No new fields.

Public methods (1)
  • execute_command_lead(self, **kwargs)
REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/17.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYSales/CRM
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Martin Trigaux, Alexandre Kühn, Aurélien Warnon, Sébastien Theys, Tiffany Chang (tic), Rémy Voet (ryv), Gorash, Pierre Paridans, Julien Banken, Louis Wicket (wil), tsm-odoo, Dylan Kiss (dyki), Louis (wil), asno-odoo, Pierre Pulinckx (pipu)
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 01:02:09
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - calendar
    - onboarding
    - resource
    - utm
    - contacts
    - digest
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (2)
XML IDNameModelTypeStatus
chatbot_script_step_view_form chatbot.script.step.view.form.inherit.crm.livechat chatbot.script.step field Inherits im_livechat.chatbot_script_step_view_form
chatbot_script_view_form chatbot.script.view.form.inherit.crm.livechat chatbot.script div Inherits im_livechat.chatbot_script_view_form
Models touched (3)

New fields (1)
  • lead_count Integer
    compute='_compute_lead_count' string='Generated Lead Count'
Public methods (1)
  • action_view_leads(self)

New fields (2)
  • crm_team_id Many2one → crm.team
    help="Used in combination with 'create_lead' step type in order to automatically assign the created lead/opportunity to the defined team" ondelete='set null' string='Sales Team' args: 'crm.team'
  • step_type Selection
    ondelete={'create_lead': 'cascade'} selection_add=[('create_lead', 'Create Lead')]
Public methods (0)

No public methods.

New fields (0)

No new fields.

Public methods (1)
  • execute_command_lead(self, **kwargs)
REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/16.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYSales/CRM
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Martin Trigaux, Adrien Dieudonne, Alexandre Kühn, Aurélien Warnon, Victor Feyens, Florent de Labarre, std-odoo, Fabio Barbero, Louis Wicket (wil), Martin Trigaux (mat), asno-odoo
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 00:40:52
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - calendar
    - resource
    - utm
    - web_kanban_gauge
    - contacts
    - digest
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (2)
XML IDNameModelTypeStatus
chatbot_script_step_view_form chatbot.script.step.view.form.inherit.crm.livechat chatbot.script.step field Inherits im_livechat.chatbot_script_step_view_form
chatbot_script_view_form chatbot.script.view.form.inherit.crm.livechat chatbot.script div Inherits im_livechat.chatbot_script_view_form
Models touched (3)

New fields (1)
  • lead_count Integer
    compute='_compute_lead_count' string='Generated Lead Count'
Public methods (1)
  • action_view_leads(self)

New fields (2)
  • crm_team_id Many2one → crm.team
    help="Used in combination with 'create_lead' step type in order to automatically assign the created lead/opportunity to the defined team" ondelete='set null' string='Sales Team' args: 'crm.team'
  • step_type Selection
    ondelete={'create_lead': 'cascade'} selection_add=[('create_lead', 'Create Lead')]
Public methods (0)

No public methods.

New fields (0)

No new fields.

Public methods (1)
  • execute_command_lead(self, **kwargs)
REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/15.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYSales/CRM
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Martin Trigaux, Thibault Delavallée, Xavier-Do, Sébastien Theys, Tiffany Chang (tic)
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 00:25:29
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - calendar
    - resource
    - fetchmail
    - utm
    - web_kanban_gauge
    - contacts
    - digest
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (0)

No views found for this module.

Models touched (1)

New fields (0)

No new fields.

Public methods (1)
  • execute_command_lead(self, **kwargs)
REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/14.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYSales/CRM
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Martin Trigaux, Olivier Dony, Thibault Delavallée, Christophe Simonis, Jigar Patel, Xavier-Do, Florent de Labarre, David Beguin
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 00:14:30
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - calendar
    - resource
    - fetchmail
    - utm
    - contacts
    - digest
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (0)

No views found for this module.

Models touched (1)

New fields (0)

No new fields.

Public methods (0)

No public methods.

REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/13.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYSales/CRM
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Martin Trigaux, Jeremy Kersten, Damien Bouvy, Jigar Patel, Xavier-Do, David Beguin
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 00:06:43
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - calendar
    - resource
    - fetchmail
    - utm
    - contacts
    - digest
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (0)

No views found for this module.

Models touched (1)

New fields (0)

No new fields.

Public methods (0)

No public methods.

REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/12.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYcrm
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Martin Trigaux, Christophe Simonis, Jigar Patel, Xavier-Do
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-05 23:57:01
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - calendar
    - resource
    - fetchmail
    - utm
    - contacts
    - digest
    - portal
    - http_routing
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (0)

No views found for this module.

Models touched (1)

New fields (0)

No new fields.

Public methods (0)

No public methods.

REPOSITORY
REPOSITORYodoo/odoo
GIT
GIThttps://github.com/odoo/odoo.git
GIT FOLDER
GIT FOLDERhttps://github.com/odoo/odoo/tree/11.0/crm_livechat
VERSION
VERSION 0.1.0
CATEGORY
CATEGORYcrm
LICENSE
LICENSELGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLEYes
AUTHORS
AUTHORS
MAINTAINERS
MAINTAINERS
COMMITTERS
COMMITTERSOdoo Translation Bot, Martin Trigaux, GitHub, Yannick Tivisse, Odoo Online, Jigar Patel
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-05 23:53:43
ODOO DEPENDENCIES
ODOO DEPENDENCIES odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - calendar
    - resource
    - fetchmail
    - utm
    - web_planner
    - contacts
    - im_livechat
    - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
Create new lead with using /lead command in the channel

Code Analysis

Views touched (0)

No views found for this module.

Models touched (1)

New fields (0)

No new fields.

Public methods (0)

No public methods.