CRM Livechat

crm_livechat · odoo/odoo

    Repository
    odoo/odoo · module folder
    Module version
    0.1.0
    Category
    Sales/CRM
    Folder size
    0.5 MB
    License
    LGPL-3
    Application
    No
    Auto-installable
    Yes
    Website
    None
    Last tracking update
    2026-08-15 22:44:19
    Authors
    Odoo S.A.
    Maintainers
    Odoo S.A.
    Committers
    Odoo Translation Bot, Alexandre Kühn, Julien Castiaux, Sébastien Theys, Julien Mougenot, Tiffany Chang (tic), Gorash, Mathieu Duckerts-Antoine, Didier (did), tsm-odoo, Dylan Kiss (dyki), Zelong Lin, Maryam Kia, reka-odoo, Alex Kühn, asno-odoo, aamo-odoo, guce, Krzysztof Magusiak (krma), Giorgio Tocco (gito), akha, jayp-odoo, nmak-odoo
    Odoo dependencies
    odoo/odoo:
    - crm
    - base_setup
    - base
    - web
    - sales_team
    - mail
    - bus
    - web_tour
    - html_editor
    - calendar
    - resource
    - utm
    - contacts
    - digest
    - portal
    - http_routing
    - auth_signup
    - phone_validation
    - im_livechat
    - rating
    Python dependencies
    None
    System dependencies
    None
    Required by
    test_discuss_full
    Description
    Create new lead with using /lead command in the channel

    Code Analysis ⓘ

    Views touched (4)
    XML IDNameModelTypeStatus
    chatbot_script_step_view_form chatbot.script.step.view.form.inherit.crm.livechat chatbot.script.step form Inherits im_livechat.chatbot_script_step_view_form
    chatbot_script_view_form chatbot.script.view.form.inherit.crm.livechat chatbot.script form Inherits im_livechat.chatbot_script_view_form
    crm_lead_view_form crm.lead.view.form.inherit.crm.livechat crm.lead form Inherits crm.crm_lead_view_form
    discuss_channel_view_form discuss.channel.view.form.inherit.crm.livechat discuss.channel form Inherits mail.discuss_channel_view_form
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (6)

    New fields (1)
    • lead_count Integer
      compute='_compute_lead_count' string='Generated Lead Count'
    Public methods (1)
    • action_view_leads(self)

    New fields (2)
    • crm_team_id Many2one → crm.team
      help="Used in combination with 'create_lead' step type in order to automatically assign the created lead/opportunity to the defined team" index='btree_not_null' ondelete='set null' string='Sales Team' args: 'crm.team'
    • step_type Selection
      ondelete={'create_lead': 'cascade', 'create_lead_and_forward': 'cascade'} selection_add=[('create_lead', 'Create Lead'), ('create_lead_and_forward', 'Create Lead & Forward')]
    Public methods (0)

    No public methods.

    New fields (1)
    • origin_channel_id Many2one → discuss.channel
      index='btree_not_null' readonly=True args: 'discuss.channel', 'Live chat from which the lead was created'
    Public methods (3)
    • action_open_livechat(self)
    • create(self, vals_list)
      @api.model_create_multi
    • write(self, vals)

    New fields (2)
    • has_crm_lead Boolean
      compute='_compute_has_crm_lead' store=True
    • lead_ids One2many → crm.lead
      groups='sales_team.group_sale_salesman' help='The channel becomes accessible to sales users when leads are set.' string='Leads' args: 'crm.lead', 'origin_channel_id'
    Public methods (1)
    • execute_command_lead(self, **kwargs)

    New fields (1)
    • leads_created Integer
      aggregator='sum' readonly=True args: 'Leads created'
    Public methods (0)

    No public methods.

    New fields (0)

    No new fields.

    Public methods (0)

    No public methods.

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