Helpdesk Mgmt Stock

helpdesk_mgmt_stock · OCA/helpdesk

    Repository
    OCA/helpdesk · module folder · Try on Runboat
    Module version
    1.0.0
    Category
    Uncategorized
    Folder size
    0.07 MB
    License
    AGPL-3
    Application
    No
    Auto-installable
    No
    Website
    https://github.com/OCA/helpdesk
    Last tracking update
    2026-08-07 08:09:09
    Authors
    ACSONE SA/NV, Odoo Community Association (OCA)
    Maintainers
    ACSONE SA/NV, Odoo Community Association (OCA)
    Committers
    Weblate, OCA-git-bot, oca-ci, Nicolas Delbovier
    Odoo dependencies
    OCA/helpdesk:
    - helpdesk_mgmt
    - helpdesk_product
    - helpdesk_motive
    odoo/odoo:
    - mail
    - base
    - base_setup
    - web
    - bus
    - web_tour
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - product
    - uom
    - stock
    - barcodes_gs1_nomenclature
    - barcodes
    - digest
    - resource
    Python dependencies
    None
    System dependencies
    None
    Required by
    shopfloor_reception_helpdesk
    Description
    This module allows to declare helpdesk tickets from stock operations.

    Code Analysis ⓘ

    Views touched (9)
    XML IDNameModelTypeStatus
    helpdesk_ticket_motive_form_view helpdesk.ticket.motive form Inherits helpdesk_motive.helpdesk_ticket_motive_form
    helpdesk_ticket_motive_tree helpdesk.ticket.motive tree Inherits helpdesk_motive.helpdesk_ticket_motive_tree
    stock_helpdesk_ticket_create_form_view stock.helpdesk.ticket.create form New
    stock_picking_type_form_view stock.picking.type.form stock.picking.type form Inherits stock.view_picking_type_form
    ticket_view_form helpdesk.ticket.view.form helpdesk.ticket form Inherits helpdesk_mgmt.ticket_view_form
    view_picking_form stock.picking.form.inherit stock.picking form Inherits stock.view_picking_form
    view_picking_internal_search stock.picking.internal.search stock.picking search Inherits stock.view_picking_internal_search
    view_picking_move_tree_helpdesk view_move_picking_tree_helpdesk stock.move tree Inherits stock.view_picking_move_tree
    view_picking_tree stock.picking.tree.inherit stock.picking tree Inherits stock.vpicktree
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (6)

    New fields (4)
    • lot_id Many2one → stock.lot
      comodel_name='stock.lot' readonly=True related='stock_move_id.move_line_ids.lot_id'
    • stock_move_id Many2one → stock.move
      comodel_name='stock.move' index='btree_not_null' ondelete='restrict' string='Stock Move'
    • stock_move_id_domain Binary
      compute='_compute_stock_move_id_domain'
    • stock_picking_id Many2one → stock.picking
      comodel_name='stock.picking' index='btree_not_null' ondelete='restrict' string='Stock Picking'
    Public methods (0)

    No public methods.

    New fields (1)
    • location_dest_id Many2one → stock.location
      ondelete='restrict' string='Destination Location' args: 'stock.location'
    Public methods (0)

    No public methods.

    New fields (5)
    • description Char
    • motive_id Many2one → helpdesk.ticket.motive
      args: 'helpdesk.ticket.motive'
    • stock_move_id Many2one → stock.move
      comodel_name='stock.move'
    • stock_move_id_domain Binary
      compute='_compute_stock_move_id_domain'
    • stock_picking_id Many2one → stock.picking
      comodel_name='stock.picking'
    Public methods (1)
    • action_create_helpdesk_ticket(self) -> dict

    New fields (2)
    • helpdesk_ticket_ids One2many → helpdesk.ticket
      comodel_name='helpdesk.ticket' inverse_name='stock_move_id'
    • helpdesk_tickets_count Integer
      compute='_compute_helpdesk_tickets_count'
    Public methods (2)
    • action_view_helpdesk_tickets(self)
    • create_or_show_helpdesk_ticket(self)
      Show existing ticket or offer to create a new one.

    New fields (3)
    • helpdesk_ticket_allowed Boolean
      related='picking_type_id.allow_helpdesk_ticket'
    • helpdesk_ticket_ids One2many → helpdesk.ticket
      comodel_name='helpdesk.ticket' inverse_name='stock_picking_id'
    • helpdesk_tickets_count Integer
      compute='_compute_helpdesk_tickets_count' help='This is the amount of tickets concerned by this picking.'
    Public methods (2)
    • action_view_helpdesk_tickets(self)
    • create_or_show_helpdesk_ticket(self)
      Show existing ticket or offer to create a new one.

    New fields (2)
    • allow_helpdesk_ticket Boolean
      help='Check this if you want to authorize helpdesk ticket creationfor this picking type operations.'
    • default_helpdesk_team_id Many2one → helpdesk.ticket.team
      comodel_name='helpdesk.ticket.team' help='Fill in this with the team to assign to when creating tickets.'
    Public methods (0)

    No public methods.

    Status
    Open migration PR — not merged yet for this version
    CI status
    green — ready to merge
    Open since
    90 days ago
    Last activity
    24 days ago
    Repository
    OCA/helpdesk
    Pull request
    [18.0][MIG] helpdesk_mgmt_stock: Migration to 18.0 (#1008)