Module: helpdesk_mgmt_rating - Odoo Module Metadata

TIP: You can type at any time to perform a new search.

Helpdesk Management Rating

helpdesk_mgmt_rating

REPOSITORY
REPOSITORY	OCA/helpdesk
GIT
GIT	https://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt_rating
VERSION
VERSION	1.0.2
CATEGORY
CATEGORY	After-Sales
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Domatix
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Domatix
COMMITTERS
COMMITTERS	Víctor Martínez, Weblate, OCA-git-bot, tarteo, oca-ci
WEBSITE
WEBSITE	https://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 19:30:13
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - mail - base - base_setup - web - bus - web_tour - html_editor - portal - web_editor - http_routing - auth_signup - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION	This module adds the possibility to rate the assistance received through helpdesk tickets.

Code Analysis

Views touched (5)

XML ID	Name	Model	Type	Status
`ticket_view_form_inherit`	ticket.view.form.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`ticket_view_form_rating_status`	ticket.view.form: Rating status	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`view_helpdesk_ticket_kanban_inherit`	view.helpdesk.ticket.kanban.inherit	helpdesk.ticket	field	Inherits helpdesk_mgmt.view_helpdesk_ticket_kanban
`view_helpdesk_ticket_stage_form_inherit`	view.helpdesk.ticket.stage.form.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
`view_helpdesk_ticket_stage_tree_inherit`	view.helpdesk.ticket.stage.tree.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_tree

Models touched (2)

New fields (2)

positive_rate_percentage Integer
compute='_compute_percentage' default=-1 store=True string='Positive Rates Percentage'
rating_status Selection
default='stage_change' required=True selection=[('stage_change', 'Rating when changing stage'), ('no_rate', 'No rating')] string='Customer Rating'

Public methods (2)

action_view_ticket_rating(self)
write(self, vals)

New fields (1)

rating_mail_template_id Many2one → mail.template
comodel_name='mail.template' domain=[('model', '=', 'helpdesk.ticket')] help='If set, an email will be sent to the customer with a rating survey when the ticket reaches this stage.' string='Rating Email Template'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/helpdesk
GIT
GIT	https://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_rating
VERSION
VERSION	1.0.2
CATEGORY
CATEGORY	After-Sales
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Domatix
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Domatix
COMMITTERS
COMMITTERS	Víctor Martínez, Weblate, OCA-git-bot, oca-ci
WEBSITE
WEBSITE	https://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 19:20:06
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - mail - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION	This module adds the possibility to rate the assistance received through helpdesk tickets.

Code Analysis

Views touched (5)

XML ID	Name	Model	Type	Status
`ticket_view_form_inherit`	ticket.view.form.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`ticket_view_form_rating_status`	ticket.view.form: Rating status	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`view_helpdesk_ticket_kanban_inherit`	view.helpdesk.ticket.kanban.inherit	helpdesk.ticket	field	Inherits helpdesk_mgmt.view_helpdesk_ticket_kanban
`view_helpdesk_ticket_stage_form_inherit`	view.helpdesk.ticket.stage.form.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
`view_helpdesk_ticket_stage_tree_inherit`	view.helpdesk.ticket.stage.tree.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_tree

Models touched (2)

New fields (2)

positive_rate_percentage Integer
compute='_compute_percentage' default=-1 store=True string='Positive Rates Percentage'
rating_status Selection
default='stage_change' required=True selection=[('stage_change', 'Rating when changing stage'), ('no_rate', 'No rating')] string='Customer Rating'

Public methods (5)

action_view_ticket_rating(self)
rating_apply(self, rate, token=None, rating=None, feedback=None, subtype_xmlid=None, notify_delay_send=False)
rating_get_parent_model_name(self, vals)
rating_get_ticket_id(self)
write(self, vals)

New fields (1)

rating_mail_template_id Many2one → mail.template
comodel_name='mail.template' domain=[('model', '=', 'helpdesk.ticket')] help='If set, an email will be sent to the customer with a rating survey when the ticket reaches this stage.' string='Rating Email Template'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/helpdesk
GIT
GIT	https://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_rating
VERSION
VERSION	1.0.1
CATEGORY
CATEGORY	After-Sales
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Domatix
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Domatix
COMMITTERS
COMMITTERS	Víctor Martínez, Weblate, OCA-git-bot, oca-ci, Carolina Fernandez
WEBSITE
WEBSITE	https://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:53:48
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - mail - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (5)

XML ID	Name	Model	Type	Status
`ticket_view_form_inherit`	ticket.view.form.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`ticket_view_form_rating_status`	ticket.view.form: Rating status	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`view_helpdesk_ticket_kanban_inherit`	view.helpdesk.ticket.kanban.inherit	helpdesk.ticket	field	Inherits helpdesk_mgmt.view_helpdesk_ticket_kanban
`view_helpdesk_ticket_stage_form_inherit`	view.helpdesk.ticket.stage.form.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
`view_helpdesk_ticket_stage_tree_inherit`	view.helpdesk.ticket.stage.tree.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_tree

Models touched (2)

New fields (2)

positive_rate_percentage Integer
compute='_compute_percentage' default=-1 store=True string='Positive Rates Percentage'
rating_status Selection
default='stage_change' required=True selection=[('stage_change', 'Rating when changing stage'), ('no_rate', 'No rating')] string='Customer Rating'

Public methods (5)

action_view_ticket_rating(self)
rating_apply(self, rate, token=None, rating=None, feedback=None, subtype_xmlid=None, notify_delay_send=False)
rating_get_parent_model_name(self, vals)
rating_get_ticket_id(self)
write(self, vals)

New fields (1)

rating_mail_template_id Many2one → mail.template
comodel_name='mail.template' domain=[('model', '=', 'helpdesk.ticket')] help='If set, an email will be sent to the customer with a rating survey when the ticket reaches this stage.' string='Rating Email Template'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/helpdesk
GIT
GIT	https://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/helpdesk/tree/15.0/helpdesk_mgmt_rating
VERSION
VERSION	1.0.0
CATEGORY
CATEGORY	After-Sales
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Domatix
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Domatix
COMMITTERS
COMMITTERS	Víctor Martínez, Weblate, OCA-git-bot, oca-ci
WEBSITE
WEBSITE	https://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:46:35
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - mail - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (5)

XML ID	Name	Model	Type	Status
`ticket_view_form_inherit`	ticket.view.form.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`ticket_view_form_rating_status`	ticket.view.form: Rating status	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`view_helpdesk_ticket_kanban_inherit`	view.helpdesk.ticket.kanban.inherit	helpdesk.ticket	field	Inherits helpdesk_mgmt.view_helpdesk_ticket_kanban
`view_helpdesk_ticket_stage_form_inherit`	view.helpdesk.ticket.stage.form.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
`view_helpdesk_ticket_stage_tree_inherit`	view.helpdesk.ticket.stage.tree.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_tree

Models touched (2)

New fields (2)

positive_rate_percentage Integer
compute='_compute_percentage' default=-1 store=True string='Positive Rates Percentage'
rating_status Selection
default='stage_change' required=True selection=[('stage_change', 'Rating when changing stage'), ('no_rate', 'No rating')] string='Customer Rating'

Public methods (6)

action_view_ticket_rating(self)
rating_apply(self, rate, token=None, feedback=None, subtype_xmlid=None)
rating_get_parent_model_name(self, vals)
rating_get_partner_id(self)
rating_get_ticket_id(self)
write(self, vals)

New fields (1)

rating_mail_template_id Many2one → mail.template
comodel_name='mail.template' domain=[('model', '=', 'helpdesk.ticket')] help='If set, an email will be sent to the customer with a rating survey when the ticket reaches this stage.' string='Rating Email Template'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/helpdesk
GIT
GIT	https://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/helpdesk/tree/14.0/helpdesk_mgmt_rating
VERSION
VERSION	1.3.0
CATEGORY
CATEGORY	After-Sales
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Odoo Community Association (OCA), Domatix
MAINTAINERS
MAINTAINERS	Odoo Community Association (OCA), Domatix
COMMITTERS
COMMITTERS	OCA Transbot, Víctor Martínez, oca-travis, Weblate, OCA-git-bot, Pierrick Brun, oca-ci, CarlosRoca13
WEBSITE
WEBSITE	https://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:41:01
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - mail - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (5)

XML ID	Name	Model	Type	Status
`ticket_view_form_inherit`	ticket.view.form.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`ticket_view_form_rating_status`	ticket.view.form: Rating status	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`view_helpdesk_ticket_kanban_inherit`	view.helpdesk.ticket.kanban.inherit	helpdesk.ticket	field	Inherits helpdesk_mgmt.view_helpdesk_ticket_kanban
`view_helpdesk_ticket_stage_form_inherit`	view.helpdesk.ticket.stage.form.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
`view_helpdesk_ticket_stage_tree_inherit`	view.helpdesk.ticket.stage.tree.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_tree

Models touched (2)

New fields (2)

positive_rate_percentage Integer
compute='_compute_percentage' default=-1 store=True string='Positive Rates Percentage'
rating_status Selection
default='stage_change' required=True selection=[('stage_change', 'Rating when changing stage'), ('no_rate', 'No rating')] string='Customer Rating'

Public methods (6)

action_view_ticket_rating(self)
rating_apply(self, rate, token=None, feedback=None, subtype_xmlid=None)
rating_get_parent_model_name(self, vals)
rating_get_partner_id(self)
rating_get_ticket_id(self)
write(self, vals)

New fields (1)

rating_mail_template_id Many2one → mail.template
comodel_name='mail.template' domain=[('model', '=', 'helpdesk.ticket')] help='If set, an email will be sent to the customer with a rating survey when the ticket reaches this stage.' string='Rating Email Template'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/helpdesk
GIT
GIT	https://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/helpdesk/tree/13.0/helpdesk_mgmt_rating
VERSION
VERSION	1.4.0
CATEGORY
CATEGORY	After-Sales
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Odoo Community Association (OCA), Domatix
MAINTAINERS
MAINTAINERS	Odoo Community Association (OCA), Domatix
COMMITTERS
COMMITTERS	david, cubells, OCA Transbot, Víctor Martínez, oca-travis, Weblate, OCA-git-bot, oca-ci, CarlosRoca13, Marcel Savegnago
WEBSITE
WEBSITE	https://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:34:14
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - mail - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (5)

XML ID	Name	Model	Type	Status
`ticket_view_form_inherit`	ticket.view.form.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`ticket_view_form_rating_status`	ticket.view.form: Rating status	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`view_helpdesk_ticket_kanban_inherit`	view.helpdesk.ticket.kanban.inherit	helpdesk.ticket	field	Inherits helpdesk_mgmt.view_helpdesk_ticket_kanban
`view_helpdesk_ticket_stage_form_inherit`	view.helpdesk.ticket.stage.form.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
`view_helpdesk_ticket_stage_tree_inherit`	view.helpdesk.ticket.stage.tree.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_tree

Models touched (2)

New fields (2)

positive_rate_percentage Integer
compute='_compute_percentage' default=-1 store=True string='Positive Rates Percentage'
rating_status Selection
default='stage_change' require=True selection=[('stage_change', 'Rating when changing stage'), ('no_rate', 'No rating')] string='Customer Rating'

Public methods (6)

action_view_ticket_rating(self)
rating_apply(self, rate, token=None, feedback=None, subtype=None)
rating_get_parent_model_name(self, vals)
rating_get_partner_id(self)
rating_get_ticket_id(self)
write(self, vals)

New fields (1)

rating_mail_template_id Many2one → mail.template
comodel_name='mail.template' domain=[('model', '=', 'helpdesk.ticket')] help='If set, an email will be sent to the customer with a rating survey when the ticket reaches this stage.' string='Rating Email Template'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/helpdesk
GIT
GIT	https://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/helpdesk/tree/11.0/helpdesk_mgmt_rating
VERSION
VERSION	1.0.0
CATEGORY
CATEGORY	Productivity
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Odoo Community Association (OCA), Domatix
MAINTAINERS
MAINTAINERS	Odoo Community Association (OCA), Domatix
COMMITTERS
COMMITTERS	OCA Transbot, oca-travis, OCA-git-bot, samuel
WEBSITE
WEBSITE	https://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:23:58
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - mail - base - base_setup - web - bus - web_tour - portal - http_routing - rating
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (4)

XML ID	Name	Model	Type	Status
`ticket_view_form_inherit`	ticket.view.form.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.ticket_view_form
`view_helpdesk_ticket_kanban_inherit`	view.helpdesk.ticket.kanban.inherit	helpdesk.ticket	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_kanban
`view_helpdesk_ticket_stage_form_inherit`	view.helpdesk.ticket.stage.form.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
`view_helpdesk_ticket_stage_tree_inherit`	view.helpdesk.ticket.stage.tree.inherit	helpdesk.ticket.stage	xpath	Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_tree

Models touched (2)

New fields (2)

positive_rate_percentage Integer
compute='_compute_percentage' default=-1 store=True string='Positive Rates Percentage'
rating_status Selection
default='stage_change' require=True string='Customer Rating' args: [('stage_change', 'Rating when changing stage'), ('no_rate', 'No rating')]

Public methods (6)

action_view_ticket_rating(self)
@api.multi
rating_apply(self, rate, token=None, feedback=None, subtype=None)
@api.multi
rating_get_parent_model_name(self, vals)
rating_get_partner_id(self)
rating_get_ticket_id(self)
write(self, vals)
@api.multi

New fields (1)

rating_mail_template_id Many2one → mail.template
domain=[('model', '=', 'helpdesk.ticket')] help='If set, an email will be sent to the customer with a rating survey when the ticket reaches this stage.' string='Rating Email Template' args: 'mail.template'

Public methods (0)

No public methods.

Helpdesk Management Rating

Code Analysis

Views touched (5)

Models touched (2)

helpdesk.ticket Extends Model 2 fields 2 methods HelpdeskTicket · inherits helpdesk.ticket, rating.mixin

helpdesk.ticket.stage Extends Model 1 field 0 methods HelpdeskTicketStage · inherits helpdesk.ticket.stage

Code Analysis

Views touched (5)

Models touched (2)

helpdesk.ticket Extends Model 2 fields 5 methods HelpdeskTicket · inherits helpdesk.ticket, rating.mixin

helpdesk.ticket.stage Extends Model 1 field 0 methods HelpdeskTicketStage · inherits helpdesk.ticket.stage

Code Analysis

Views touched (5)

Models touched (2)

helpdesk.ticket Extends Model 2 fields 5 methods HelpdeskTicket · inherits helpdesk.ticket, rating.mixin

helpdesk.ticket.stage Extends Model 1 field 0 methods HelpdeskTicketStage · inherits helpdesk.ticket.stage

Code Analysis

Views touched (5)

Models touched (2)

helpdesk.ticket Extends Model 2 fields 6 methods HelpdeskTicket · inherits helpdesk.ticket, rating.mixin

helpdesk.ticket.stage Extends Model 1 field 0 methods HelpdeskTicketStage · inherits helpdesk.ticket.stage

Code Analysis

Views touched (5)

Models touched (2)

helpdesk.ticket Extends Model 2 fields 6 methods HelpdeskTicket · inherits helpdesk.ticket, rating.mixin

helpdesk.ticket.stage Extends Model 1 field 0 methods HelpdeskTicketStage · inherits helpdesk.ticket.stage

Code Analysis

Views touched (5)

Models touched (2)

helpdesk.ticket Extends Model 2 fields 6 methods HelpdeskTicket · inherits helpdesk.ticket, rating.mixin

helpdesk.ticket.stage Extends Model 1 field 0 methods HelpdeskTicketStage · inherits helpdesk.ticket.stage

Code Analysis

Views touched (4)

Models touched (2)

helpdesk.ticket Extends Model 2 fields 6 methods HelpdeskTicket · inherits helpdesk.ticket, rating.mixin

helpdesk.ticket.stage Extends Model 1 field 0 methods HelpdeskTicketStage · inherits helpdesk.ticket.stage