Helpdesk/Project stage synchronization

helpdesk_mgmt_project_stage · OCA/helpdesk

    Repository
    OCA/helpdesk · module folder · Try on Runboat
    Module version
    1.0.1
    Category
    After-Sales
    Folder size
    0.04 MB
    License
    AGPL-3
    Application
    No
    Auto-installable
    No
    Website
    https://github.com/OCA/helpdesk
    Last tracking update
    2026-08-07 08:09:09
    Authors
    Odoo Community Association (OCA), Hunki Enterprises BV
    Maintainers
    Odoo Community Association (OCA), Hunki Enterprises BV
    Committers
    Holger Brunn, Weblate, OCA-git-bot, oca-ci, CristianoMafraJunior
    Odoo dependencies
    OCA/helpdesk:
    - helpdesk_mgmt_project
    - helpdesk_mgmt
    odoo/odoo:
    - mail
    - base
    - base_setup
    - web
    - bus
    - web_tour
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - project
    - analytic
    - uom
    - rating
    - resource
    - digest
    Python dependencies
    None
    System dependencies
    None
    Required by
    None
    Description
    This module allows to transition tasks linked to helpdesk tickets to other stages when the ticket's stage changes, and vice versa.

    Code Analysis ⓘ

    Views touched (2)
    XML IDNameModelTypeStatus
    task_type_edit project.task.type Inherits project.task_type_edit
    view_helpdesk_ticket_stage_form helpdesk.ticket.stage form Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (4)

    New fields (0)

    No new fields.

    Public methods (1)
    • write(self, vals)

    New fields (1)
    • task_stage_ids Many2many → project.task.type
      column1='helpdesk_ticket_stage_id' column2='project_task_type_id' relation='project_task_type_helpdesk_ticket_stage_rel' args: 'project.task.type'
    Public methods (0)

    No public methods.

    New fields (0)

    No new fields.

    Public methods (1)
    • write(self, vals)

    New fields (1)
    • ticket_stage_ids Many2many → helpdesk.ticket.stage
      column1='project_task_type_id' column2='helpdesk_ticket_stage_id' relation='project_task_type_helpdesk_ticket_stage_rel' args: 'helpdesk.ticket.stage'
    Public methods (0)

    No public methods.