Helpdesk/Project stage synchronization

helpdesk_mgmt_project_stage
REPOSITORY
REPOSITORYOCA/helpdesk
GIT
GIThttps://github.com/OCA/helpdesk.git
GIT FOLDER
GIT FOLDERhttps://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_project_stage
VERSION
VERSION 1.0.1
CATEGORY
CATEGORYAfter-Sales
LICENSE
LICENSEAGPL-3
APPLICATION
APPLICATIONNo
AUTO-INSTALLABLE
AUTO-INSTALLABLENo
AUTHORS
AUTHORSOdoo Community Association (OCA), Hunki Enterprises BV
MAINTAINERS
MAINTAINERSOdoo Community Association (OCA), Hunki Enterprises BV
COMMITTERS
COMMITTERSHolger Brunn, Weblate, OCA-git-bot, oca-ci, CristianoMafraJunior
WEBSITE
WEBSITEhttps://github.com/OCA/helpdesk
LAST TRACKING UPDATE
LAST TRACKING UPDATE2026-07-06 19:12:00
ODOO DEPENDENCIES
ODOO DEPENDENCIES OCA/helpdesk:
    - helpdesk_mgmt_project
    - helpdesk_mgmt
odoo/odoo:
    - mail
    - base
    - base_setup
    - web
    - bus
    - web_tour
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - project
    - analytic
    - uom
    - rating
    - resource
    - digest
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES Not have
DESCRIPTION
DESCRIPTION
This module allows to transition tasks linked to helpdesk tickets to other stages when the ticket's stage changes, and vice versa.

Code Analysis

Views touched (2)
XML IDNameModelTypeStatus
task_type_edit project.task.type field Inherits project.task_type_edit
view_helpdesk_ticket_stage_form helpdesk.ticket.stage group Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form
Models touched (4)

New fields (0)

No new fields.

Public methods (1)
  • write(self, vals)

New fields (1)
  • task_stage_ids Many2many → project.task.type
    column1='helpdesk_ticket_stage_id' column2='project_task_type_id' relation='project_task_type_helpdesk_ticket_stage_rel' args: 'project.task.type'
Public methods (0)

No public methods.

New fields (0)

No new fields.

Public methods (1)
  • write(self, vals)

New fields (1)
  • ticket_stage_ids Many2many → helpdesk.ticket.stage
    column1='project_task_type_id' column2='helpdesk_ticket_stage_id' relation='project_task_type_helpdesk_ticket_stage_rel' args: 'helpdesk.ticket.stage'
Public methods (0)

No public methods.