Helpdesk Mgmt Project Domain

helpdesk_mgmt_project_domain · OCA/helpdesk

    Repository
    OCA/helpdesk · module folder · Try on Runboat
    Module version
    1.0.0
    Category
    Uncategorized
    Folder size
    0.19 MB
    License
    AGPL-3
    Application
    No
    Auto-installable
    No
    Website
    https://github.com/OCA/helpdesk
    Last tracking update
    2026-08-07 08:42:45
    Authors
    Odoo Community Association (OCA), Escodoo
    Maintainers
    Odoo Community Association (OCA), Escodoo
    Committers
    Weblate, OCA-git-bot, oca-ci, CristianoMafraJunior
    Odoo dependencies
    OCA/helpdesk:
    - helpdesk_mgmt_project
    - helpdesk_mgmt
    odoo/odoo:
    - mail
    - base
    - base_setup
    - web
    - bus
    - web_tour
    - html_editor
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - project
    - analytic
    - uom
    - rating
    - resource
    - digest
    Python dependencies
    None
    System dependencies
    None
    Required by
    None
    Description
    This module allows you to configure domains to filter projects and tasks available for selection in helpdesk tickets. It provides both static domain configuration and dynamic Python-based filtering for enhanced flexibility.

    Code Analysis ⓘ

    Views touched (3)
    XML IDNameModelTypeStatus
    res_config_settings_view_form_project_domain res.config.settings.view.form.helpdesk.project.domain res.config.settings form Inherits helpdesk_mgmt.res_config_settings_view_form
    view_helpdesk_team_form_project_domain helpdesk.ticket.team.form.project.domain helpdesk.ticket.team form Inherits helpdesk_mgmt.view_helpdesk_team_form
    view_helpdesk_ticket_form_project_domain helpdesk.ticket.form.project.domain helpdesk.ticket form Inherits helpdesk_mgmt_project.ticket_view_form
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (4)

    New fields (2)
    • project_domain_ids Many2many → project.project
      compute='_compute_project_domain_ids' help='Projects available for selection based on domain rules' string='Available Projects' args: 'project.project'
    • task_domain_ids Many2many → project.task
      compute='_compute_task_domain_ids' help='Tasks available for selection based on domain rules' string='Available Tasks' args: 'project.task'
    Public methods (0)

    No public methods.

    New fields (4)
    • project_domain Char
      help="Domain to filter projects available for selection in tickets. This domain will be automatically combined with company domain using AND. Example: [('active', '=', True), ('partner_id', '!=', False)]"
    • project_domain_python Text
      default=DEFAULT_PYTHON_CODE help="Python code to generate dynamic project domain based on ticket data. This domain will be automatically combined with company and team domains using AND. The code can either assign to 'domain' variable OR return a list directly. Available variables: ticket, env, user, company, AND, OR, normalize." string='Project Domain Python Code'
    • task_domain Char
      help="Domain to filter tasks available for selection in tickets. This domain will be automatically combined with company domain using AND. Example: [('active', '=', True), ('project_id', '!=', False)]"
    • task_domain_python Text
      default=DEFAULT_TASK_PYTHON_CODE help="Python code to generate dynamic task domain based on ticket data. This domain will be automatically combined with company and team domains using AND. The code can either assign to 'domain' variable OR return a list directly. Available variables: ticket, env, user, company, AND, OR, normalize." string='Task Domain Python Code'
    Public methods (0)

    No public methods.

    New fields (2)
    • helpdesk_mgmt_project_domain Char
      help="Global domain to filter projects available for selection in tickets. This will be applied if no specific domain is set in the team. Example: [('active', '=', True), ('partner_id', '!=', False)]" string='Project Domain'
    • helpdesk_mgmt_task_domain Char
      help="Global domain to filter tasks available for selection in tickets. This will be applied if no specific domain is set in the team. Example: [('active', '=', True), ('project_id', '!=', False)]" string='Task Domain'
    Public methods (0)

    No public methods.

    New fields (2)
    • helpdesk_mgmt_project_domain Char
      help="Global domain to filter projects available for selection in tickets. This will be applied if no specific domain is set in the team. Example: [('active', '=', True), ('partner_id', '!=', False)]" readonly=False related='company_id.helpdesk_mgmt_project_domain' string='Project Domain'
    • helpdesk_mgmt_task_domain Char
      help="Global domain to filter tasks available for selection in tickets. This will be applied if no specific domain is set in the team. Example: [('active', '=', True), ('project_id', '!=', False)]" readonly=False related='company_id.helpdesk_mgmt_task_domain' string='Task Domain'
    Public methods (0)

    No public methods.

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