| REPOSITORY | |
|---|---|
| REPOSITORY | odoo/odoo |
| GIT | |
| GIT | https://github.com/odoo/odoo.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/odoo/odoo/tree/8.0/crm_helpdesk |
| VERSION | |
| VERSION | 1.0 |
| CATEGORY | |
| CATEGORY | Customer Relationship Management |
| LICENSE | |
| LICENSE | LGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | OpenERP SA |
| MAINTAINERS | |
| MAINTAINERS | OpenERP SA |
| COMMITTERS | |
| COMMITTERS | Odoo Translation Bot, Christophe Matthieu, Martin Trigaux, Fabien Pinckaers, Antony Lesuisse, Olivier Dony, Thibault Delavallée, Vo Minh Thu, Launchpad Translations on behalf of openerp, Quentin (OpenERP), Denis Ledoux, Fabien Meghazi, Christophe Simonis, Nicolas Lempereur, Richard Mathot, Géry Debongnie, Aaron Bohy, ged-odoo, Mahendra Barad (OpenERP), Jeremy Kersten, Gery Debongnie, Randhir Mayatra rma-openerp, Prashant Panchal (OpenERP), Ravi Gadhia, Barad Mahendra |
| WEBSITE | |
| WEBSITE | https://www.odoo.com |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-05 23:45:39 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
odoo/odoo: - crm - base_action_rule - base - resource - base_setup - web_kanban - web - sales_team - web_kanban_sparkline - email_template - calendar - web_calendar - board - fetchmail |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION |
Helpdesk Management.
====================
Like records and processing of claims, Helpdesk and Support are good tools
to trace your interventions. This menu is more adapted to oral communication,
which is not necessarily related to a claim. Select a customer, add notes
and categorize your interventions with a channel and a priority level.
|
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
crm_case_form_view_helpdesk |
CRM - Helpdesk Support Form | crm.helpdesk | form | New |
crm_case_helpdesk_calendar_view |
CRM - Helpdesk Support Calendar | crm.helpdesk | calendar | New |
crm_case_tree_view_helpdesk |
CRM - Helpdesk Support Tree | crm.helpdesk | tree | New |
view_crm_case_helpdesk_filter |
CRM - Helpdesk Search | crm.helpdesk | search | New |
view_report_crm_helpdesk_filter |
crm.helpdesk.report.select | crm.helpdesk.report | search | New |
view_report_crm_helpdesk_graph |
crm.helpdesk.report.graph | crm.helpdesk.report | graph | New |
No models found for this module.
| REPOSITORY | |
|---|---|
| REPOSITORY | odoo/odoo |
| GIT | |
| GIT | https://github.com/odoo/odoo.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/odoo/odoo/tree/7.0/crm_helpdesk |
| VERSION | |
| VERSION | 1.0 |
| CATEGORY | |
| CATEGORY | Customer Relationship Management |
| LICENSE | |
| LICENSE | LGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | OpenERP SA |
| MAINTAINERS | |
| MAINTAINERS | OpenERP SA |
| COMMITTERS | |
| COMMITTERS | Raphael Collet, Jagdish Panchal (Open ERP), Twinkle Christian (OpenERP), Cecile Tonglet, Rucha (Open ERP), Atul Patel (OpenERP), Randhir Mayatra (OpenERP), Stephane Wirtel, Odoo Translation Bot, Turkesh Patel (Open ERP), Numerigraphe - Lionel Sausin, Christophe Matthieu, Antonin Bourguignon, ajay javiya (OpenERP), Martin Trigaux, Ajay Chauhan (OpenERP), Purnendu Singh (OpenERP), Saurang Suthar (OpenERP), Fabien Pinckaers, Antony Lesuisse, Meera Trambadia (OpenERP), Olivier Dony, Rajesh Prajapati (OpenERP), Divyesh Makwana (Open ERP), Thibault Delavallée, Vo Minh Thu, Hardik, pso (OpenERP), Sbh (Openerp), Amit Patel (OpenERP), Launchpad Translations on behalf of openerp, vta vta@openerp.com, Quentin (OpenERP), Kuldeep Joshi (OpenERP), Nimesh (Open ERP), Mayur Maheshwari (OpenERP), Jigar Amin - OpenERP, Sanjay Gohel (Open ERP), Amit (OpenERP) |
| WEBSITE | |
| WEBSITE | http://www.openerp.com |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-05 23:43:10 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
odoo/odoo: - crm - base_action_rule - base - base_setup - web_kanban - web - base_status - process - email_template - base_calendar - resource - board - fetchmail |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION |
Helpdesk Management.
====================
Like records and processing of claims, Helpdesk and Support are good tools
to trace your interventions. This menu is more adapted to oral communication,
which is not necessarily related to a claim. Select a customer, add notes
and categorize your interventions with a channel and a priority level.
|
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
crm_case_form_view_helpdesk |
CRM - Helpdesk Support Form | crm.helpdesk | form | New |
crm_case_helpdesk_calendar_view |
CRM - Helpdesk Support Calendar | crm.helpdesk | calendar | New |
crm_case_tree_view_helpdesk |
CRM - Helpdesk Support Tree | crm.helpdesk | tree | New |
view_crm_case_helpdesk_filter |
CRM - Helpdesk Search | crm.helpdesk | search | New |
view_report_crm_helpdesk_filter |
crm.helpdesk.report.select | crm.helpdesk.report | search | New |
view_report_crm_helpdesk_graph |
crm.helpdesk.report.graph | crm.helpdesk.report | graph | New |
view_report_crm_helpdesk_tree |
crm.helpdesk.report.tree | crm.helpdesk.report | tree | New |
No models found for this module.
| REPOSITORY | |
|---|---|
| REPOSITORY | odoo/odoo |
| GIT | |
| GIT | https://github.com/odoo/odoo.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/odoo/odoo/tree/6.1/crm_helpdesk |
| VERSION | |
| VERSION | 1.0 |
| CATEGORY | |
| CATEGORY | Customer Relationship Management |
| LICENSE | |
| LICENSE | LGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | OpenERP SA |
| MAINTAINERS | |
| MAINTAINERS | OpenERP SA |
| COMMITTERS | |
| COMMITTERS | Raphael Collet, Rucha (Open ERP), Atul Patel (OpenERP), Stephane Wirtel, DBR (OpenERP), Harry (OpenERP), Fabien Pinckaers, Antony Lesuisse, Olivier Dony, Vo Minh Thu, Launchpad Translations on behalf of openerp, Kuldeep Joshi (OpenERP), Mayur Maheshwari (OpenERP), vro, niv-openerp, Christophe Simonis, Xavier Morel, Khushboo Bhatt (Open ERP), Jigar Amin, Carlos Vásquez, Els Van Vossel, Israel Fermin Montilla, Rifakat Haradwala (Open ERP), Hardik Ansodariy (OpenERP), Yogesh (OpenERP), Sbh (OpenERP), ron@tinyerp.com, Tejas (OpenERP), RME (OpenERP) |
| WEBSITE | |
| WEBSITE | http://www.openerp.com |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-05 23:41:35 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
odoo/odoo: - crm - base_action_rule - base - base_tools - base_setup - process - base_calendar - resource - board - fetchmail |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION |
Helpdesk Management.
====================
Like records and processing of claims, Helpdesk and Support are good tools
to trace your interventions. This menu is more adapted to oral communication,
which is not necessarily related to a claim. Select a customer, add notes
and categorize your interventions with a channel and a priority level.
|
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
crm_case_form_view_helpdesk |
CRM - Helpdesk Support Form | crm.helpdesk | form | New |
crm_case_helpdesk_calendar_view |
CRM - Helpdesk Support Calendar | crm.helpdesk | calendar | New |
crm_case_tree_view_helpdesk |
CRM - Helpdesk Support Tree | crm.helpdesk | tree | New |
view_crm_case_helpdesk_filter |
CRM - Helpdesk Search | crm.helpdesk | search | New |
view_report_crm_helpdesk_filter |
crm.helpdesk.report.select | crm.helpdesk.report | search | New |
view_report_crm_helpdesk_graph |
crm.helpdesk.report.graph | crm.helpdesk.report | graph | New |
view_report_crm_helpdesk_tree |
crm.helpdesk.report.tree | crm.helpdesk.report | tree | New |
No models found for this module.