JIRA Connector - Service Desk Extension

connector_jira_servicedesk · OCA/connector-jira

    Repository
    OCA/connector-jira · module folder · Try on Runboat
    Module version
    1.0.0
    Category
    Connector
    Folder size
    0.12 MB
    License
    AGPL-3
    Application
    No
    Auto-installable
    No
    Website
    https://github.com/OCA/connector-jira
    Last tracking update
    2026-08-07 08:23:14
    Authors
    Camptocamp, Odoo Community Association (OCA)
    Maintainers
    Camptocamp, Odoo Community Association (OCA)
    Committers
    SilvioC2C, Weblate, OCA-git-bot, oca-ci
    Odoo dependencies
    OCA/connector:
    - connector
    - component
    - component_event
    OCA/connector-jira:
    - connector_jira
    OCA/queue:
    - queue_job
    OCA/server-ux:
    - multi_step_wizard
    OCA/web:
    - web_widget_url_advanced
    odoo/odoo:
    - project
    - analytic
    - base
    - mail
    - base_setup
    - web
    - bus
    - web_tour
    - uom
    - portal
    - web_editor
    - http_routing
    - auth_signup
    - rating
    - resource
    - digest
    - hr_timesheet
    - hr
    - phone_validation
    - hr_hourly_cost
    - base_sparse_field
    Python dependencies
    PyJWT>=1.7.1,<2.9.0, atlassian_jwt>=3.0.0, cryptography>=38,<39, jira==3.10.5, oauthlib>=2.1.0, requests-jwt>=0.6.0, requests-oauthlib>=1.1.0, requests-toolbelt>=0.9.1, requests>=2.21.0, requests, cachetools
    System dependencies
    None
    Required by
    None
    Description
    This module add support with jira servicedesk

    Code Analysis ⓘ

    Views touched (4)
    XML IDNameModelTypeStatus
    project_link_jira_form project.link.jira.form project.link.jira form Inherits connector_jira.project_link_jira_form
    view_jira_backend_form jira.backend.form jira.backend form Inherits connector_jira.view_jira_backend_form
    view_jira_project_project_form jira.project.project.form jira.project.project form Inherits connector_jira.view_jira_project_project_form
    view_jira_project_project_tree jira.project.project.tree jira.project.project tree Inherits connector_jira.view_jira_project_project_tree
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (7)

    New fields (1)
    • jira_servicedesk_issue_url Char
      compute='_compute_jira_servicedesk_issue_url' string='Original JIRA service desk issue Link'
    Public methods (0)

    No public methods.

    New fields (1)
    • jira_servicedesk_issue_url Char
      compute='_compute_jira_servicedesk_issue_url' string='Original JIRA service desk issue Link'
    Public methods (0)

    No public methods.

    New fields (2)
    • organization_field_name Char
      help="The 'Organization' field on JIRA is a custom field. The name of the field is something like 'customfield_10002'. " string='Organization Field'
    • organization_ids One2many → jira.organization
      comodel_name='jira.organization' inverse_name='backend_id' readonly=True string='Organizations'
    Public methods (2)
    • activate_organization(self)
      Get organization field name from JIRA web-service
    • import_organization(self)

    New fields (3)
    • backend_id Many2one
      ondelete='cascade'
    • name Char
      readonly=True required=True
    • project_ids Many2many → jira.project.project
      comodel_name='jira.project.project'
    Public methods (1)
    • import_batch(self, backend, from_date=None, to_date=None)
      Prepare a batch import of organization from Jira from_date and to_date are ignored for organization

    New fields (1)
    • organization_ids Many2many → jira.organization
      comodel_name='jira.organization' domain="[('backend_id', '=', backend_id)]" help='If organizations are set, a task will be added to the project only if the project AND the organization match with the selection.' string='Organization(s) on Jira'
    Public methods (0)

    No public methods.

    New fields (1)
    • servicedesk_customer_portal_number Integer
      help='This number is used to compute servicedesk URL on analytic lines' string='Service desk customer portal ID'
    Public methods (1)
    • make_servicedesk_issue_url(self, jira_issue_id)

    New fields (0)

    No new fields.

    Public methods (2)
    • state_exit_link_organizations(self)
    • state_exit_start(self)

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