Module: connector_jira_servicedesk - Odoo Module Metadata

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JIRA Connector - Service Desk Extension

connector_jira_servicedesk

REPOSITORY
REPOSITORY	OCA/connector-jira
GIT
GIT	https://github.com/OCA/connector-jira.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/connector-jira/tree/17.0/connector_jira_servicedesk
VERSION
VERSION	1.0.0
CATEGORY
CATEGORY	Connector
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Odoo Community Association (OCA), Camptocamp
MAINTAINERS
MAINTAINERS	Odoo Community Association (OCA), Camptocamp
COMMITTERS
COMMITTERS	Weblate, OCA-git-bot, SilvioC2C, oca-ci
WEBSITE
WEBSITE	https://github.com/OCA/connector-jira
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 19:20:11
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/connector: - connector - component - component_event OCA/connector-jira: - connector_jira OCA/queue: - queue_job OCA/server-ux: - multi_step_wizard OCA/web: - web_widget_url_advanced odoo/odoo: - project - analytic - base - mail - base_setup - web - bus - web_tour - uom - portal - web_editor - http_routing - auth_signup - rating - resource - digest - hr_timesheet - hr - phone_validation - hr_hourly_cost - base_sparse_field
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	PyJWT>=1.7.1,<2.9.0 atlassian_jwt>=3.0.0 cryptography>=38,<39 jira==3.10.5 oauthlib>=2.1.0 requests-jwt>=0.6.0 requests-oauthlib>=1.1.0 requests-toolbelt>=0.9.1 requests>=2.21.0 requests cachetools
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION	This module add support with jira servicedesk

Code Analysis

Views touched (4)

XML ID	Name	Model	Type	Status
`project_link_jira_form`	project.link.jira.form	project.link.jira	group	Inherits connector_jira.project_link_jira_form
`view_jira_backend_form`	jira.backend.form	jira.backend	xpath	Inherits connector_jira.view_jira_backend_form
`view_jira_project_project_form`	jira.project.project.form	jira.project.project	field	Inherits connector_jira.view_jira_project_project_form
`view_jira_project_project_tree`	jira.project.project.tree	jira.project.project	field	Inherits connector_jira.view_jira_project_project_tree

Models touched (7)

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' string='Original JIRA service desk issue Link'

Public methods (0)

No public methods.

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' string='Original JIRA service desk issue Link'

Public methods (0)

No public methods.

New fields (2)

organization_field_name Char
help="The 'Organization' field on JIRA is a custom field. The name of the field is something like 'customfield_10002'. " string='Organization Field'
organization_ids One2many → jira.organization
comodel_name='jira.organization' inverse_name='backend_id' readonly=True string='Organizations'

Public methods (2)

activate_organization(self)
Get organization field name from JIRA web-service
import_organization(self)

New fields (3)

backend_id Many2one
ondelete='cascade'
name Char
readonly=True required=True
project_ids Many2many → jira.project.project
comodel_name='jira.project.project'

Public methods (1)

import_batch(self, backend, from_date=None, to_date=None)
Prepare a batch import of organization from Jira from_date and to_date are ignored for organization

New fields (1)

organization_ids Many2many → jira.organization
comodel_name='jira.organization' domain="[('backend_id', '=', backend_id)]" help='If organizations are set, a task will be added to the project only if the project AND the organization match with the selection.' string='Organization(s) on Jira'

Public methods (0)

No public methods.

New fields (1)

servicedesk_customer_portal_number Integer
help='This number is used to compute servicedesk URL on analytic lines' string='Service desk customer portal ID'

Public methods (1)

make_servicedesk_issue_url(self, jira_issue_id)

New fields (0)

No new fields.

Public methods (2)

state_exit_link_organizations(self)
state_exit_start(self)

REPOSITORY
REPOSITORY	OCA/connector-jira
GIT
GIT	https://github.com/OCA/connector-jira.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/connector-jira/tree/15.0/connector_jira_servicedesk
VERSION
VERSION	1.0.0
CATEGORY
CATEGORY	Connector
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Odoo Community Association (OCA), Camptocamp
MAINTAINERS
MAINTAINERS	Odoo Community Association (OCA), Camptocamp
COMMITTERS
COMMITTERS	OCA-git-bot, oca-ci, sonhd
WEBSITE
WEBSITE	https://github.com/OCA/connector-jira
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:46:44
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/connector: - connector - component - component_event OCA/connector-jira: - connector_jira OCA/queue: - queue_job OCA/server-ux: - multi_step_wizard OCA/web: - web_widget_url_advanced odoo/odoo: - mail - base - base_setup - web - bus - web_tour - base_sparse_field - project - analytic - uom - portal - web_editor - http_routing - auth_signup - rating - resource - digest - hr_timesheet - hr
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	PyJWT cryptography jira oauthlib requests requests-oauthlib requests-toolbelt cachetools
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (4)

XML ID	Name	Model	Type	Status
`project_link_jira_form`	project.link.jira.form	project.link.jira	group	Inherits connector_jira.project_link_jira_form
`view_jira_backend_form`	jira.backend.form	jira.backend	xpath	Inherits connector_jira.view_jira_backend_form
`view_jira_project_project_form`	jira.project.project.form	jira.project.project	field	Inherits connector_jira.view_jira_project_project_form
`view_jira_project_project_tree`	jira.project.project.tree	jira.project.project	field	Inherits connector_jira.view_jira_project_project_tree

Models touched (7)

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' readonly=True string='Original JIRA service desk issue Link'

Public methods (0)

No public methods.

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' string='Original JIRA service desk issue Link'

Public methods (0)

No public methods.

New fields (2)

organization_field_name Char
help="The 'Organization' field on JIRA is a custom field. The name of the field is something like 'customfield_10002'. " string='Organization Field'
organization_ids One2many → jira.organization
comodel_name='jira.organization' inverse_name='backend_id' readonly=True string='Organizations'

Public methods (2)

activate_organization(self)
Get organization field name from JIRA web-service
import_organization(self)

New fields (3)

backend_id Many2one
ondelete='cascade'
name Char
readonly=True required=True
project_ids Many2many → jira.project.project
comodel_name='jira.project.project'

Public methods (1)

import_batch(self, backend, from_date=None, to_date=None)
Prepare a batch import of organization from Jira from_date and to_date are ignored for organization

New fields (1)

organization_ids Many2many → jira.organization
comodel_name='jira.organization' domain="[('backend_id', '=', backend_id)]" help='If organizations are set, a task will be added to the project only if the project AND the organization match with the selection.' string='Organization(s) on Jira'

Public methods (0)

No public methods.

New fields (1)

servicedesk_customer_portal_number Integer
help='This number is used to compute servicedesk URL on analytic lines' string='Service desk customer portal ID'

Public methods (1)

make_servicedesk_issue_url(self, jira_issue_id)

New fields (0)

No new fields.

Public methods (2)

state_exit_link_organizations(self)
state_exit_start(self)

REPOSITORY
REPOSITORY	OCA/connector-jira
GIT
GIT	https://github.com/OCA/connector-jira.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/connector-jira/tree/13.0/connector_jira_servicedesk
VERSION
VERSION	1.1.0
CATEGORY
CATEGORY	Connector
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Odoo Community Association (OCA), Camptocamp
MAINTAINERS
MAINTAINERS	Odoo Community Association (OCA), Camptocamp
COMMITTERS
COMMITTERS	Alexey Pelykh, Denis Leemann, oca-travis, OCA-git-bot
WEBSITE
WEBSITE	https://github.com/OCA/connector-jira
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:34:21
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/connector: - connector - component - component_event OCA/connector-jira: - connector_jira OCA/queue: - queue_job OCA/server-ux: - multi_step_wizard OCA/web: - web_widget_url_advanced odoo/odoo: - mail - base - base_setup - web - bus - web_tour - project - analytic - uom - portal - web_editor - http_routing - auth_signup - rating - resource - digest - hr_timesheet - hr - mail_bot
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	cryptography jira oauthlib requests cachetools
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (4)

XML ID	Name	Model	Type	Status
`project_link_jira_form`	project.link.jira.form	project.link.jira	group	Inherits connector_jira.project_link_jira_form
`view_jira_backend_form`	jira.backend.form	jira.backend	xpath	Inherits connector_jira.view_jira_backend_form
`view_jira_project_project_form`	jira.project.project.form	jira.project.project	field	Inherits connector_jira.view_jira_project_project_form
`view_jira_project_project_tree`	jira.project.project.tree	jira.project.project	field	Inherits connector_jira.view_jira_project_project_tree

Models touched (7)

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' readonly=True string='Original JIRA service desk issue Link'

Public methods (0)

No public methods.

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' string='Original JIRA service desk issue Link'

Public methods (0)

No public methods.

New fields (2)

organization_field_name Char
help="The 'Organization' field on JIRA is a custom field. The name of the field is something like 'customfield_10002'. " string='Organization Field'
organization_ids One2many → jira.organization
comodel_name='jira.organization' inverse_name='backend_id' readonly=True string='Organizations'

Public methods (2)

activate_organization(self)
Get organization field name from JIRA web-service
import_organization(self)

New fields (3)

backend_id Many2one
ondelete='cascade'
name Char
readonly=True required=True args: 'Name'
project_ids Many2many → jira.project.project
comodel_name='jira.project.project'

Public methods (1)

import_batch(self, backend, from_date=None, to_date=None)
@job(default_channel='root.connector_jira.import')

Prepare a batch import of organization from Jira from_date and to_date are ignored for organization

New fields (1)

organization_ids Many2many → jira.organization
comodel_name='jira.organization' domain="[('backend_id', '=', backend_id)]" help='If organizations are set, a task will be added to the project only if the project AND the organization match with the selection.' string='Organization(s) on Jira'

Public methods (0)

No public methods.

New fields (1)

servicedesk_customer_portal_number Integer
help='This number is used to compute servicedesk URL on analytic lines' string='Service desk customer portal ID'

Public methods (1)

make_servicedesk_issue_url(self, jira_issue_id)

New fields (0)

No new fields.

Public methods (2)

state_exit_link_organizations(self)
state_exit_start(self)

REPOSITORY
REPOSITORY	OCA/connector-jira
GIT
GIT	https://github.com/OCA/connector-jira.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/connector-jira/tree/11.0/connector_jira_servicedesk
VERSION
VERSION	1.1.0
CATEGORY
CATEGORY	Connector
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Odoo Community Association (OCA), Camptocamp
MAINTAINERS
MAINTAINERS	Odoo Community Association (OCA), Camptocamp
COMMITTERS
COMMITTERS	Guewen Baconnier, Akim Juillerat, oca-travis, OCA-git-bot, Jaime Arroyo
WEBSITE
WEBSITE	https://github.com/camptocamp/connector-jira
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:24:03
ODOO DEPENDENCIES
ODOO DEPENDENCIES	OCA/connector: - connector - component - component_event OCA/connector-jira: - connector_jira - multi_step_wizard OCA/queue: - queue_job OCA/web: - web_widget_url_advanced odoo/odoo: - mail - base - base_setup - web - bus - web_tour - base_sparse_field - project - product - decimal_precision - analytic - portal - http_routing - resource - web_planner - hr_timesheet - hr
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	cryptography jira oauthlib requests cachetools
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (4)

XML ID	Name	Model	Type	Status
`project_link_jira_form`	project.link.jira.form	project.link.jira	group	Inherits connector_jira.project_link_jira_form
`view_jira_backend_form`	jira.backend.form	jira.backend	xpath	Inherits connector_jira.view_jira_backend_form
`view_jira_project_project_form`	jira.project.project.form	jira.project.project	field	Inherits connector_jira.view_jira_project_project_form
`view_jira_project_project_tree`	jira.project.project.tree	jira.project.project	field	Inherits connector_jira.view_jira_project_project_tree

Models touched (7)

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' readonly=True string='Original JIRA service desk issue Link'

Public methods (0)

No public methods.

New fields (1)

jira_servicedesk_issue_url Char
compute='_compute_jira_servicedesk_issue_url' string='Original JIRA issue Link'

Public methods (0)

No public methods.

New fields (2)

organization_field_name Char
help="The 'Organization' field on JIRA is a custom field. The name of the field is something like 'customfield_10002'. " string='Organization Field'
organization_ids One2many → jira.organization
comodel_name='jira.organization' inverse_name='backend_id' readonly=True string='Organizations'

Public methods (2)

activate_organization(self)
@api.multi

Get organization field name from JIRA web-service
import_organization(self)
@api.multi

New fields (3)

backend_id Many2one
ondelete='cascade'
name Char
readonly=True required=True args: 'Name'
project_ids Many2many → jira.project.project
comodel_name='jira.project.project'

Public methods (1)

import_batch(self, backend, from_date=None, to_date=None)
@job(default_channel='root.connector_jira.import')

Prepare a batch import of organization from Jira from_date and to_date are ignored for organization

New fields (1)

organization_ids Many2many → jira.organization
comodel_name='jira.organization' domain="[('backend_id', '=', backend_id)]" help='If organizations are set, a task will be added to the project only if the project AND the organization match with the selection.' string='Organization(s) on Jira'

Public methods (0)

No public methods.

New fields (1)

servicedesk_customer_portal_number Integer
help='This number is used to compute servicedesk URL on analytic lines' string='Service desk customer portal ID'

Public methods (1)

make_servicedesk_issue_url(self, jira_issue_id)
@api.multi

New fields (0)

No new fields.

Public methods (2)

state_exit_link_organizations(self)
state_exit_start(self)

JIRA Connector - Service Desk Extension

Code Analysis

Views touched (4)

Models touched (7)

account.analytic.line Extends Model 1 field 0 methods AccountAnalyticLine · inherits account.analytic.line

jira.account.analytic.line Extends Model 1 field 0 methods JiraAccountAnalyticLine · inherits jira.account.analytic.line

jira.backend Extends Model 2 fields 2 methods JiraBackend · inherits jira.backend

jira.organization New model Model 3 fields 1 method JiraOrganization · inherits jira.binding · Jira Organization

jira.project.base.mixin Extends AbstractModel 1 field 0 methods JiraProjectBaseMixin · inherits jira.project.base.mixin

jira.project.project Extends Model 1 field 1 method JiraProjectProject · inherits jira.project.project

project.link.jira Extends TransientModel 0 fields 2 methods ProjectLinkJira · inherits project.link.jira

Code Analysis

Views touched (4)

Models touched (7)

account.analytic.line Extends Model 1 field 0 methods AccountAnalyticLine · inherits account.analytic.line

jira.account.analytic.line Extends Model 1 field 0 methods JiraAccountAnalyticLine · inherits jira.account.analytic.line

jira.backend Extends Model 2 fields 2 methods JiraBackend · inherits jira.backend

jira.organization New model Model 3 fields 1 method JiraOrganization · inherits jira.binding · Jira Organization

jira.project.base.mixin Extends AbstractModel 1 field 0 methods JiraProjectBaseFields · inherits jira.project.base.mixin JIRA Project Base fields Shared by the binding jira.project.project and the wizard to link/create a JIRA project

jira.project.project Extends Model 1 field 1 method JiraProjectProject · inherits jira.project.project

project.link.jira Extends TransientModel 0 fields 2 methods ProjectLinkJira · inherits project.link.jira

Code Analysis

Views touched (4)

Models touched (7)

account.analytic.line Extends Model 1 field 0 methods AccountAnalyticLine · inherits account.analytic.line

jira.account.analytic.line Extends Model 1 field 0 methods JiraAccountAnalyticLine · inherits jira.account.analytic.line

jira.backend Extends Model 2 fields 2 methods JiraBackend · inherits jira.backend

jira.organization New model Model 3 fields 1 method JiraOrganization · inherits jira.binding · Jira Organization

jira.project.base.mixin Extends AbstractModel 1 field 0 methods JiraProjectBaseFields · inherits jira.project.base.mixin JIRA Project Base fields Shared by the binding jira.project.project and the wizard to link/create a JIRA project

jira.project.project Extends Model 1 field 1 method JiraProjectProject · inherits jira.project.project

project.link.jira Extends TransientModel 0 fields 2 methods ProjectLinkJira · inherits project.link.jira

Code Analysis

Views touched (4)

Models touched (7)

account.analytic.line Extends Model 1 field 0 methods AccountAnalyticLine · inherits account.analytic.line

jira.account.analytic.line Extends Model 1 field 0 methods JiraAccountAnalyticLine · inherits jira.account.analytic.line

jira.backend Extends Model 2 fields 2 methods JiraBackend · inherits jira.backend

jira.organization New model Model 3 fields 1 method JiraOrganization · inherits jira.binding · Jira Organization

jira.project.base.mixin Extends AbstractModel 1 field 0 methods JiraProjectBaseFields · inherits jira.project.base.mixin JIRA Project Base fields Shared by the binding jira.project.project and the wizard to link/create a JIRA project

jira.project.project Extends Model 1 field 1 method JiraProjectProject · inherits jira.project.project

project.link.jira Extends TransientModel 0 fields 2 methods ProjectLinkJira · inherits project.link.jira