| REPOSITORY | |
|---|---|
| REPOSITORY | OCA/project |
| GIT | |
| GIT | https://github.com/OCA/project.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/OCA/project/tree/6.1/project_issue_service |
| VERSION | |
| VERSION | 1.1 |
| CATEGORY | |
| CATEGORY | Project Management |
| LICENSE | |
| LICENSE | LGPL-3 |
| APPLICATION | |
| APPLICATION | Yes |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | Odoo Community Association (OCA), Daniel Reis |
| MAINTAINERS | |
| MAINTAINERS | Odoo Community Association (OCA), Daniel Reis |
| COMMITTERS | |
| COMMITTERS | Guewen Baconnier, Alexandre Fayolle, Maxime Chambreuil, Daniel Reis |
| WEBSITE | |
| WEBSITE | daniel.reis@securitas.pt |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-06 00:04:06 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
OCA/project: - project_functional_blocks - project_issue_department - project_issue_sequences - crm_categ_hierarchy odoo/odoo: - project - base_setup - base - product - process - decimal_precision - analytic - board - base_tools - resource - project_issue - crm - base_action_rule - base_calendar - fetchmail - hr |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION | Integrate Issues and Tasks in a common workflow, as is common in service management scenarios.
1. End user creates new Issue
2. Service Desk User reviews the new Issue:
If a technical person intervention is needed, creates a Task for it.
If not, it's closed without the need for an intervention Task.
3. Service Team User schedules the new Task
4. Service Team User completes the Task. The issue is automatically closed.
CHANGE LOG
============
1.1 Reference sequence (`ref` field) moved to module `project_issue_sequences`.
|
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
project_issue_form_view_dreis |
project_issue_form_view_dreis | project.issue | field | Inherits project_issue.project_issue_form_view |
project_issue_tree_view_reis |
Project Issue Tracker Tree | project.issue | data | Inherits project_issue.project_issue_tree_view |
view_project_issue_filter_dreis |
Project Issue Tracker Search | project.issue | filter | Inherits project_issue.view_project_issue_filter |
view_project_task_form_dreis |
project.task.form.dreis | project.task | field | Inherits project.view_task_form2 |
view_task_tree2 |
project.task.tree | project.task | field | Inherits project.view_task_tree2 |
No models found for this module.