Project Issue and Task integration

project_issue_service · OCA/project

    Repository
    OCA/project · module folder · Try on Runboat
    Module version
    1.1
    Category
    Project Management
    Folder size
    0.05 MB
    License
    LGPL-3
    Application
    Yes
    Auto-installable
    No
    Website
    daniel.reis@securitas.pt
    Last tracking update
    2026-08-07 06:51:51
    Authors
    Odoo Community Association (OCA), Daniel Reis
    Maintainers
    Odoo Community Association (OCA), Daniel Reis
    Committers
    Maxime Chambreuil, Guewen Baconnier, Alexandre Fayolle, Daniel Reis
    Odoo dependencies
    OCA/project:
    - project_functional_blocks
    - project_issue_department
    - project_issue_sequences
    - crm_categ_hierarchy
    odoo/odoo:
    - project
    - base_setup
    - base
    - product
    - process
    - decimal_precision
    - analytic
    - board
    - mail
    - base_tools
    - resource
    - project_issue
    - crm
    - base_action_rule
    - base_calendar
    - fetchmail
    - hr
    Python dependencies
    None
    System dependencies
    None
    Required by
    None
    Description
    Integrate Issues and Tasks in a common workflow, as is common in service management scenarios.

1. End user creates new Issue
2. Service Desk User reviews the new Issue: 
    If a technical person intervention is needed, creates a Task for it.
    If not, it's closed without the need for an intervention Task.
3. Service Team User schedules the new Task
4. Service Team User completes the Task. The issue is automatically closed.

CHANGE LOG
============
1.1    Reference sequence (`ref` field) moved to module `project_issue_sequences`.

    Code Analysis ⓘ

    Views touched (5)
    XML IDNameModelTypeStatus
    project_issue_form_view_dreis project_issue_form_view_dreis project.issue form Inherits project_issue.project_issue_form_view
    project_issue_tree_view_reis Project Issue Tracker Tree project.issue tree Inherits project_issue.project_issue_tree_view
    view_project_issue_filter_dreis Project Issue Tracker Search project.issue Inherits project_issue.view_project_issue_filter
    view_project_task_form_dreis project.task.form.dreis project.task form Inherits project.view_task_form2
    view_task_tree2 project.task.tree project.task tree Inherits project.view_task_tree2
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (0)

    No models found for this module.