Helpdesk Portal Restriction

helpdesk_portal_restriction · OCA/helpdesk

    Repository
    OCA/helpdesk · module folder · Try on Runboat
    Module version
    1.1.0
    Category
    Helpdesk
    Folder size
    0.08 MB
    License
    AGPL-3
    Application
    No
    Auto-installable
    No
    Website
    https://github.com/OCA/helpdesk
    Last tracking update
    2026-08-07 08:42:45
    Authors
    Odoo Community Association (OCA), APSL-Nagarro, Lansana Barry Sow
    Maintainers
    Odoo Community Association (OCA), APSL-Nagarro, Lansana Barry Sow
    Committers
    Weblate, OCA-git-bot, oca-ci, Lansana Barry Sow, paloma.gonzalez
    Odoo dependencies
    OCA/helpdesk:
    - helpdesk_mgmt
    odoo/odoo:
    - mail
    - base
    - base_setup
    - web
    - bus
    - web_tour
    - html_editor
    - portal
    - web_editor
    - http_routing
    - auth_signup
    Python dependencies
    None
    System dependencies
    None
    Required by
    None
    Description
    This module allows you to restrict teams and categories for each customer.

    Code Analysis ⓘ

    Views touched (1)
    XML IDNameModelTypeStatus
    helpdesk_partner_view_form helpdesk.partner.view.form res.partner form Inherits base.view_partner_form
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (3)

    New fields (1)
    • helpdesk_category_partner_ids Many2many → res.partner
      string='Partners' args: 'res.partner', 'helpdesk_category_ids'
    Public methods (0)

    No public methods.

    New fields (1)
    • helpdesk_partner_ids Many2many → res.partner
      string='Partners' args: 'res.partner', 'helpdesk_team_ids'
    Public methods (0)

    No public methods.

    New fields (2)
    • helpdesk_category_ids Many2many → helpdesk.ticket.category
      string='Available category' args: 'helpdesk.ticket.category', 'helpdesk_category_partner_ids'
    • helpdesk_team_ids Many2many → helpdesk.ticket.team
      required=True string='Available teams' args: 'helpdesk.ticket.team', 'helpdesk_partner_ids'
    Public methods (0)

    No public methods.

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