| REPOSITORY | |
|---|---|
| REPOSITORY | OCA/helpdesk |
| GIT | |
| GIT | https://github.com/OCA/helpdesk.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt_stage_validation |
| VERSION | |
| VERSION | 1.0.0 |
| CATEGORY | |
| CATEGORY | After-Sales |
| LICENSE | |
| LICENSE | AGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | Odoo Community Association (OCA), Camptocamp |
| MAINTAINERS | |
| MAINTAINERS | Odoo Community Association (OCA), Camptocamp |
| COMMITTERS | |
| COMMITTERS | Weblate, OCA-git-bot, oca-ci, Vincent Van Rossem |
| WEBSITE | |
| WEBSITE | https://github.com/OCA/helpdesk |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-06 19:30:13 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - base - base_setup - web - bus - web_tour - html_editor - portal - web_editor - http_routing - auth_signup |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION | As the stage of a helpdesk ticket document progresses, it may be important for specific fields of the document be completed. For example, when a helpdesk ticket enters the 'Complete' stage, the fields for 'Actual End Date' and/or 'Resolution Notes' should be set. This module allows you to raise a Validation Error if the designated fields are not set when moving to a new stage. Since stages can be used for helpdesk ticket, workers, locations, or equipments, this logic is available to be applied to each document type. |
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
view_helpdesk_ticket_stage_form |
helpdesk.ticket.stage | field | Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form |
No new fields.
Public methods (0)No public methods.
validate_field_ids
Many2many → ir.model.fields
domain=[('model', '=', 'helpdesk.ticket')]
help='Select fields which must be set on the document in this stage'
string='Fields to Validate'
args: 'ir.model.fields'
No public methods.
| REPOSITORY | |
|---|---|
| REPOSITORY | OCA/helpdesk |
| GIT | |
| GIT | https://github.com/OCA/helpdesk.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_stage_validation |
| VERSION | |
| VERSION | 1.1.0 |
| CATEGORY | |
| CATEGORY | After-Sales |
| LICENSE | |
| LICENSE | AGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | Odoo Community Association (OCA), Camptocamp |
| MAINTAINERS | |
| MAINTAINERS | Odoo Community Association (OCA), Camptocamp |
| COMMITTERS | |
| COMMITTERS | Víctor Martínez, Weblate, OCA-git-bot, Iván Todorovich, oca-ci |
| WEBSITE | |
| WEBSITE | https://github.com/OCA/helpdesk |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-06 19:20:06 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION | As the stage of a helpdesk ticket document progresses, it may be important for specific fields of the document be completed. For example, when a helpdesk ticket enters the 'Complete' stage, the fields for 'Actual End Date' and/or 'Resolution Notes' should be set. This module allows you to raise a Validation Error if the designated fields are not set when moving to a new stage. Since stages can be used for helpdesk ticket, workers, locations, or equipments, this logic is available to be applied to each document type. |
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
view_helpdesk_ticket_stage_form |
helpdesk.ticket.stage | field | Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form |
No new fields.
Public methods (0)No public methods.
validate_field_ids
Many2many → ir.model.fields
domain=[('model', '=', 'helpdesk.ticket')]
help='Select fields which must be set on the document in this stage'
string='Fields to Validate'
args: 'ir.model.fields'
No public methods.
| REPOSITORY | |
|---|---|
| REPOSITORY | OCA/helpdesk |
| GIT | |
| GIT | https://github.com/OCA/helpdesk.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_stage_validation |
| VERSION | |
| VERSION | 1.0.1 |
| CATEGORY | |
| CATEGORY | After-Sales |
| LICENSE | |
| LICENSE | AGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | Odoo Community Association (OCA), Camptocamp |
| MAINTAINERS | |
| MAINTAINERS | Odoo Community Association (OCA), Camptocamp |
| COMMITTERS | |
| COMMITTERS | Weblate, OCA-git-bot, Simone Rubino, oca-ci, Marcel Savegnago, Kaynnan Lemes, CristianoMafraJunior |
| WEBSITE | |
| WEBSITE | https://github.com/OCA/helpdesk |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-06 00:53:48 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION | |
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
view_helpdesk_ticket_stage_form |
helpdesk.ticket.stage | field | Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form |
No new fields.
Public methods (0)No public methods.
validate_field_ids
Many2many → ir.model.fields
domain='[("model", "=", "helpdesk.ticket")]'
help='Select fields which must be set on the document in this stage'
string='Fields to Validate'
args: 'ir.model.fields'
No public methods.
| REPOSITORY | |
|---|---|
| REPOSITORY | OCA/helpdesk |
| GIT | |
| GIT | https://github.com/OCA/helpdesk.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/OCA/helpdesk/tree/14.0/helpdesk_mgmt_stage_validation |
| VERSION | |
| VERSION | 1.0.0 |
| CATEGORY | |
| CATEGORY | After-Sales |
| LICENSE | |
| LICENSE | AGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | Odoo Community Association (OCA), Camptocamp |
| MAINTAINERS | |
| MAINTAINERS | Odoo Community Association (OCA), Camptocamp |
| COMMITTERS | |
| COMMITTERS | Weblate, OCA-git-bot, oca-ci, BojanOD |
| WEBSITE | |
| WEBSITE | https://github.com/OCA/helpdesk |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-06 00:41:01 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - base - base_setup - web - bus - web_tour - portal - web_editor - http_routing - auth_signup |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION | |
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
view_helpdesk_ticket_stage_form |
helpdesk.ticket.stage | field | Inherits helpdesk_mgmt.view_helpdesk_ticket_stage_form |
No new fields.
Public methods (0)No public methods.
validate_field_ids
Many2many → ir.model.fields
domain='[("model", "=", "helpdesk.ticket")]'
help='Select fields which must be set on the document in this stage'
string='Fields to Validate'
args: 'ir.model.fields'
No public methods.
| STATUS | |
|---|---|
| STATUS | Open migration PR - not merged yet for this version |
| REPOSITORY | |
| REPOSITORY | OCA/helpdesk |
| PULL REQUEST | |
| PULL REQUEST | [19.0][MIG] helpdesk_mgmt_stage_validation: Migration to 19.0 (#1014) |