Module: crm_claim - Odoo Module Metadata

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Claims Management

crm_claim

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/19.0/crm_claim
VERSION
VERSION	1.0.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	Weblate, OCA-git-bot, oca-ci, arantxa-s73, Vicent-S73, eugenio
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 19:40:47
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - html_editor - calendar - resource - utm - contacts - digest - portal - http_routing - auth_signup - phone_validation
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION	This application allows you to track your customers/vendors claims and grievances. It is fully integrated with the email gateway so that you can create automatically new claims based on incoming emails.

Code Analysis

Views touched (13)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	list	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	list	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	list	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_form`	view_report_crm_claim.form	crm.claim.report	form	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr>
create_date Datetime
string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
selection='_selection_model' string='Model Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=<expr> domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" tracking=3
team_id Many2one → crm.team
comodel_name='crm.team' default=<expr> help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' tracking=True
write_date Datetime
string='Update Date'

Public methods (5)

copy(self, default=None)
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
claim_date Datetime
company_id Many2one → res.company
comodel_name='res.company'
create_date Datetime
index=True
date_closed Datetime
index=True string='Close Date'
date_deadline Date
index=True string='Deadline'
delay_close Float
aggregator='avg' digits=(16, 2) help='Number of Days to close the case' string='Delay to close'
delay_expected Float
aggregator='avg' digits=(16, 2) string='Overpassed Deadline'
email Integer
string='# Emails'
nbr_claims Integer
string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]"
subject Char
string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users'

Public methods (1)

init(self)
Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/18.0/crm_claim
VERSION
VERSION	1.0.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	Víctor Martínez, Weblate, OCA-git-bot, oca-ci
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 19:30:09
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - html_editor - calendar - resource - utm - contacts - digest - portal - web_editor - http_routing - auth_signup - phone_validation
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION	This application allows you to track your customers/vendors claims and grievances. It is fully integrated with the email gateway so that you can create automatically new claims based on incoming emails.

Code Analysis

Views touched (13)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	list	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	list	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	list	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_form`	view_report_crm_claim.form	crm.claim.report	form	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
selection='_selection_model' string='Model Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' tracking=3
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' tracking=True
write_date Datetime
string='Update Date'

Public methods (5)

copy(self, default=None)
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
claim_date Datetime
company_id Many2one → res.company
comodel_name='res.company' string='Company'
create_date Datetime
index=True
date_closed Datetime
index=True string='Close Date'
date_deadline Date
index=True string='Deadline'
delay_close Float
aggregator='avg' digits=(16, 2) help='Number of Days to close the case' string='Delay to close'
delay_expected Float
aggregator='avg' digits=(16, 2) string='Overpassed Deadline'
email Integer
string='# Emails'
nbr_claims Integer
string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" string='Stage'
subject Char
string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' string='User'

Public methods (1)

init(self)
Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/17.0/crm_claim
VERSION
VERSION	1.0.1
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	OCA-git-bot, oca-ci, bobrador, mde-scopea
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 19:20:03
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - calendar - onboarding - resource - utm - contacts - digest - portal - web_editor - http_routing - auth_signup - phone_validation
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION	This application allows you to track your customers/vendors claims and grievances. It is fully integrated with the email gateway so that you can create automatically new claims based on incoming emails.

Code Analysis

Views touched (13)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_form`	view_report_crm_claim.form	crm.claim.report	form	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
selection='_selection_model' string='Model Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' tracking=3
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' tracking=True
write_date Datetime
string='Update Date'

Public methods (5)

copy(self, default=None)
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
claim_date Datetime
company_id Many2one → res.company
comodel_name='res.company' string='Company'
create_date Datetime
index=True
date_closed Datetime
index=True string='Close Date'
date_deadline Date
index=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' string='Overpassed Deadline'
email Integer
string='# Emails'
nbr_claims Integer
string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" string='Stage'
subject Char
string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' string='User'

Public methods (1)

init(self)
Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/16.0/crm_claim
VERSION
VERSION	1.2.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	Víctor Martínez, Weblate, OCA-git-bot, kiplangatdan, oca-ci, pilarvargas-tecnativa, FernandoRomera
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:53:42
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - calendar - resource - utm - web_kanban_gauge - contacts - digest - portal - web_editor - http_routing - auth_signup - phone_validation
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (12)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
readonly=True string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
readonly=True string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
selection='_selection_model' string='Model Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' tracking=3
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' tracking=True
write_date Datetime
readonly=True string='Update Date'

Public methods (5)

copy(self, default=None)
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' readonly=True string='Category'
claim_date Datetime
readonly=True
company_id Many2one → res.company
comodel_name='res.company' readonly=True string='Company'
create_date Datetime
index=True readonly=True
date_closed Datetime
index=True readonly=True string='Close Date'
date_deadline Date
index=True readonly=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' readonly=True string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' readonly=True string='Overpassed Deadline'
email Integer
readonly=True string='# Emails'
nbr_claims Integer
readonly=True string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' readonly=True string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" readonly=True string='Stage'
subject Char
readonly=True string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' readonly=True string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' readonly=True string='User'

Public methods (1)

init(self)
Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/15.0/crm_claim
VERSION
VERSION	1.1.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	OCA Transbot, Víctor Martínez, Ruchir Shukla, Weblate, OCA-git-bot, oca-ci
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:46:31
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - calendar - resource - fetchmail - utm - web_kanban_gauge - contacts - digest - portal - web_editor - http_routing - auth_signup - phone_validation
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (12)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
readonly=True string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
readonly=True string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
selection='_selection_model' string='Model Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' tracking=3
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' tracking=True
write_date Datetime
readonly=True string='Update Date'

Public methods (6)

copy(self, default=None)
create(self, values)
@api.model
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' readonly=True string='Category'
claim_date Datetime
readonly=True
company_id Many2one → res.company
comodel_name='res.company' readonly=True string='Company'
create_date Datetime
index=True readonly=True
date_closed Datetime
index=True readonly=True string='Close Date'
date_deadline Date
index=True readonly=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' readonly=True string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' readonly=True string='Overpassed Deadline'
email Integer
readonly=True string='# Emails'
nbr_claims Integer
readonly=True string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' readonly=True string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" readonly=True string='Stage'
subject Char
readonly=True string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' readonly=True string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' readonly=True string='User'

Public methods (1)

init(self)
Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/14.0/crm_claim
VERSION
VERSION	1.1.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	OCA Transbot, Víctor Martínez, oca-travis, Weblate, OCA-git-bot, oca-ci, Tu Nombre, oca-git-bot
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:40:52
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - calendar - resource - fetchmail - utm - contacts - digest - portal - web_editor - http_routing - auth_signup - phone_validation
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (12)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
readonly=True string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
readonly=True string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
selection='_selection_model' string='Model Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' tracking=3
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' tracking=True
write_date Datetime
readonly=True string='Update Date'

Public methods (6)

copy(self, default=None)
create(self, values)
@api.model
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True string='Name' translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' readonly=True string='Category'
claim_date Datetime
readonly=True string='Claim Date'
company_id Many2one → res.company
comodel_name='res.company' readonly=True string='Company'
create_date Datetime
index=True readonly=True
date_closed Datetime
index=True readonly=True string='Close Date'
date_deadline Date
index=True readonly=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' readonly=True string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' readonly=True string='Overpassed Deadline'
email Integer
readonly=True string='# Emails'
nbr_claims Integer
readonly=True string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' readonly=True string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')] string='Priority'
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" readonly=True string='Stage'
subject Char
readonly=True string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' readonly=True string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' readonly=True string='User'

Public methods (1)

init(self)
Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/13.0/crm_claim
VERSION
VERSION	1.1.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	OCA Transbot, Víctor Martínez, oca-travis, Weblate, OCA-git-bot, oca-ci, Travis Waelbroeck, flachica
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:34:10
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - calendar - resource - fetchmail - utm - contacts - digest - portal - web_editor - http_routing - auth_signup - phone_validation
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (12)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
readonly=True string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
readonly=True string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
selection='_selection_model' string='Model Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' track_visibility='onchange'
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' track_visibility='always'
write_date Datetime
readonly=True string='Update Date'

Public methods (6)

copy(self, default=None)
create(self, values)
@api.model
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True string='Name' translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' readonly=True string='Category'
claim_date Datetime
readonly=True string='Claim Date'
company_id Many2one → res.company
comodel_name='res.company' readonly=True string='Company'
create_date Datetime
index=True readonly=True
date_closed Datetime
index=True readonly=True string='Close Date'
date_deadline Date
index=True readonly=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' readonly=True string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' readonly=True string='Overpassed Deadline'
email Integer
readonly=True string='# Emails'
nbr_claims Integer
readonly=True string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' readonly=True string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')] string='Priority'
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" readonly=True string='Stage'
subject Char
readonly=True string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' readonly=True string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' readonly=True string='User'

Public methods (1)

init(self)
Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/12.0/crm_claim
VERSION
VERSION	1.1.2
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	Holger Brunn, Pedro M. Baeza, GitHub, Yann Papouin, OCA Transbot, oca-travis, Weblate, OCA-git-bot, Cristina Martin, Stephan Keller, rodolfo.lopez
WEBSITE
WEBSITE	https://github.com/OCA/crm
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:29:14
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - calendar - resource - fetchmail - utm - contacts - digest - portal - http_routing
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (12)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
readonly=True string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
readonly=True string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
oldname='ref' selection='_selection_model' string='Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' track_visibility='onchange'
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' track_visibility='always'
write_date Datetime
readonly=True string='Update Date'

Public methods (6)

copy(self, default=None)
@api.multi
create(self, values)
@api.model
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True string='Name' translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' readonly=True string='Category'
claim_date Datetime
readonly=True string='Claim Date'
company_id Many2one → res.company
comodel_name='res.company' readonly=True string='Company'
create_date Datetime
index=True readonly=True
date_closed Datetime
index=True readonly=True string='Close Date'
date_deadline Date
index=True readonly=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' readonly=True string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' readonly=True string='Overpassed Deadline'
email Integer
readonly=True string='# Emails'
nbr_claims Integer
oldname='nbr' readonly=True string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' readonly=True string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')] string='Priority'
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" readonly=True string='Stage'
subject Char
readonly=True string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' readonly=True string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' readonly=True string='User'

Public methods (1)

init(self)
@api.model_cr

Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (2)

claim_count Integer
compute='_compute_claim_count' string='# Claims'
claim_ids One2many → crm.claim
comodel_name='crm.claim' inverse_name='partner_id'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/11.0/crm_claim
VERSION
VERSION	2.1.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	Pedro M. Baeza, OCA Transbot, oca-travis, OCA-git-bot, Oihane Crucelaegui, OCA Git Bot, eicher31
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:23:56
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_setup - base - web - sales_team - mail - bus - web_tour - calendar - resource - fetchmail - utm - web_planner - contacts
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (12)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (23)

active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
readonly=True string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_closed Datetime
readonly=True string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
oldname='ref' selection=odoo.addons.base.res.res_request.referenceable_models string='Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' track_visibility='onchange'
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' track_visibility='always'
write_date Datetime
readonly=True string='Update Date'

Public methods (6)

copy(self, default=None)
@api.multi
create(self, values)
@api.model
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_categ_id(self)
@api.onchange('categ_id')
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True string='Name' translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' readonly=True string='Category'
claim_date Datetime
readonly=True string='Claim Date'
company_id Many2one → res.company
comodel_name='res.company' readonly=True string='Company'
create_date Datetime
index=True readonly=True
date_closed Datetime
index=True readonly=True string='Close Date'
date_deadline Date
index=True readonly=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' readonly=True string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' readonly=True string='Overpassed Deadline'
email Integer
readonly=True string='# Emails'
nbr_claims Integer
oldname='nbr' readonly=True string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' readonly=True string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')] string='Priority'
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" readonly=True string='Stage'
subject Char
readonly=True string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' readonly=True string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' readonly=True string='User'

Public methods (1)

init(self)
@api.model_cr

Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (1)

claim_count Integer
compute='_compute_claim_count' string='# Claims'

Public methods (0)

No public methods.

REPOSITORY
REPOSITORY	OCA/crm
GIT
GIT	https://github.com/OCA/crm.git
GIT FOLDER
GIT FOLDER	https://github.com/OCA/crm/tree/10.0/crm_claim
VERSION
VERSION	1.0.0
CATEGORY
CATEGORY	Customer Relationship Management
LICENSE
LICENSE	AGPL-3
APPLICATION
APPLICATION	No
AUTO-INSTALLABLE
AUTO-INSTALLABLE	No
AUTHORS
AUTHORS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
MAINTAINERS
MAINTAINERS	Tecnativa, Odoo Community Association (OCA), Odoo S.A.
COMMITTERS
COMMITTERS	Pedro M. Baeza, Akim Juillerat, cubells, OCA Transbot, oca-travis, Weblate, eicher31
WEBSITE
WEBSITE
LAST TRACKING UPDATE
LAST TRACKING UPDATE	2026-07-06 00:19:54
ODOO DEPENDENCIES
ODOO DEPENDENCIES	odoo/odoo: - crm - base_action_rule - base - resource - mail - base_setup - web_kanban - web - bus - web_tour - sales_team - calendar - web_calendar - fetchmail - utm - web_planner
PYTHON DEPENDENCIES
PYTHON DEPENDENCIES	Not have
SYSTEM DEPENDENCIES
SYSTEM DEPENDENCIES	Not have
DESCRIPTION
DESCRIPTION

Code Analysis

Views touched (12)

XML ID	Name	Model	Type	Status
`crm_case_claims_calendar_view`	Claims Actions	crm.claim	calendar	New
`crm_case_claims_form_view`	CRM - Claims Form	crm.claim	form	New
`crm_case_claims_tree_view`	CRM - Claims Tree	crm.claim	tree	New
`crm_claim_category_form`	crm.claim.category.form	crm.claim.category	form	New
`crm_claim_category_tree`	crm.claim.category.tree	crm.claim.category	tree	New
`crm_claim_stage_form`	crm.claim.stage.form	crm.claim.stage	form	New
`crm_claim_stage_tree`	crm.claim.stage.tree	crm.claim.stage	tree	New
`view_claim_res_partner_info_form`	res.partner.claim.info.form	res.partner	div	Inherits base.view_partner_form
`view_crm_case_claims_filter`	CRM - Claims Search	crm.claim	search	New
`view_report_crm_claim_filter`	crm.claim.report.select	crm.claim.report	search	New
`view_report_crm_claim_graph`	crm.claim.report.graph	crm.claim.report	graph	New
`view_report_crm_claim_pivot`	crm.claim.report.pivot	crm.claim.report	pivot	New

Models touched (5)

New fields (25)

action_next Char
string='Next Action'
active Boolean
default=True
categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' string='Category'
cause Text
string='Root Cause'
company_id Many2one → res.company
comodel_name='res.company' default=<expr> string='Company'
create_date Datetime
readonly=True string='Creation Date'
date Datetime
default=fields.Datetime.now index=True string='Claim Date'
date_action_next Datetime
string='Next Action Date'
date_closed Datetime
readonly=True string='Closed'
date_deadline Date
string='Deadline'
description Text
email_cc Text
help='These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma' string='Watchers Emails'
email_from Char
help='Destination email for email gateway.' string='Email'
model_ref_id Reference
oldname='ref' selection=referenceable_models string='Reference'
name Char
required=True string='Claim Subject'
partner_id Many2one → res.partner
comodel_name='res.partner' string='Partner'
partner_phone Char
string='Phone'
priority Selection
default='1' selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')]
resolution Text
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' default=_get_default_stage_id domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]" string='Stage' track_visibility='onchange'
team_id Many2one → crm.team
comodel_name='crm.team' default=_get_default_team help='Responsible sales team. Define Responsible user and Email account for mail gateway.' index=True string='Sales Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_fault Char
string='Trouble Responsible'
user_id Many2one → res.users
comodel_name='res.users' default=<expr> string='Responsible' track_visibility='always'
write_date Datetime
readonly=True string='Update Date'

Public methods (5)

copy(self, default=None)
@api.multi
create(self, values)
@api.model
message_new(self, msg, custom_values=None)
@api.model

Overrides mail_thread message_new that is called by the mailgateway through message_process. This override updates the document according to the email.
onchange_partner_id(self)
@api.onchange('partner_id')

This function returns value of partner address based on partner :param email: ignored
stage_find(self, team_id, domain=None, order='sequence')
Override of the base.stage method Parameter of the stage search taken from the lead: - team_id: if set, stages must belong to this team or be a default case

New fields (2)

name Char
required=True string='Name' translate=True
team_id Many2one → crm.team
comodel_name='crm.team' string='Sales Team'

Public methods (0)

No public methods.

New fields (17)

categ_id Many2one → crm.claim.category
comodel_name='crm.claim.category' readonly=True string='Category'
claim_date Datetime
readonly=True string='Claim Date'
company_id Many2one → res.company
comodel_name='res.company' readonly=True string='Company'
create_date Datetime
index=True readonly=True
date_closed Datetime
index=True readonly=True string='Close Date'
date_deadline Date
index=True readonly=True string='Deadline'
delay_close Float
digits=(16, 2) group_operator='avg' help='Number of Days to close the case' readonly=True string='Delay to close'
delay_expected Float
digits=(16, 2) group_operator='avg' readonly=True string='Overpassed Deadline'
email Integer
readonly=True string='# Emails'
nbr_claims Integer
oldname='nbr' readonly=True string='# of Claims'
partner_id Many2one → res.partner
comodel_name='res.partner' readonly=True string='Partner'
priority Selection
selection=[('0', 'Low'), ('1', 'Normal'), ('2', 'High')] string='Priority'
stage_id Many2one → crm.claim.stage
comodel_name='crm.claim.stage' domain="[('team_ids','=',team_id)]" readonly=True string='Stage'
subject Char
readonly=True string='Claim Subject'
team_id Many2one → crm.team
comodel_name='crm.team' readonly=True string='Team'
type_action Selection
selection=[('correction', 'Corrective Action'), ('prevention', 'Preventive Action')] string='Action Type'
user_id Many2one → res.users
comodel_name='res.users' readonly=True string='User'

Public methods (1)

init(self)
@api.model_cr

Display Number of cases And Team Name @param cr: the current row, from the database cursor,

New fields (4)

case_default Boolean
help='If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams.' string='Common to All Teams'
name Char
required=True string='Stage Name' translate=True
sequence Integer
default=1 help='Used to order stages. Lower is better.'
team_ids Many2many → crm.team
column1='stage_id' column2='team_id' comodel_name='crm.team' help='Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams.' relation='crm_team_claim_stage_rel' string='Teams'

Public methods (0)

No public methods.

New fields (1)

claim_count Integer
compute='_compute_claim_count' string='# Claims'

Public methods (0)

No public methods.

Claims Management

Code Analysis

Views touched (13)

Models touched (5)

crm.claim New model Model 23 fields 5 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (13)

Models touched (5)

crm.claim New model Model 23 fields 5 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (13)

Models touched (5)

crm.claim New model Model 23 fields 5 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (12)

Models touched (5)

crm.claim New model Model 23 fields 5 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (12)

Models touched (5)

crm.claim New model Model 23 fields 6 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (12)

Models touched (5)

crm.claim New model Model 23 fields 6 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (12)

Models touched (5)

crm.claim New model Model 23 fields 6 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (12)

Models touched (5)

crm.claim New model Model 23 fields 6 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 2 fields 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (12)

Models touched (5)

crm.claim New model Model 23 fields 6 methods CrmClaim · inherits mail.thread, mail.activity.mixin · Claim Crm claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 1 field 0 methods ResPartner · inherits res.partner

Code Analysis

Views touched (12)

Models touched (5)

crm.claim New model Model 25 fields 5 methods CrmClaim · inherits mail.thread · Claim Crm claim

crm.claim.category New model Model 2 fields 0 methods CrmClaimCategory · Category of claim

crm.claim.report New model Model 17 fields 1 method CrmClaimReport · CRM Claim Report CRM Claim Report

res.partner Extends Model 1 field 0 methods ResPartner · inherits res.partner