Agreement Helpdesk Mgmt

agreement_helpdesk_mgmt · OCA/agreement

    Repository
    OCA/agreement · module folder · Try on Runboat
    Module version
    1.0.0
    Category
    Uncategorized
    Folder size
    0.04 MB
    License
    AGPL-3
    Application
    No
    Auto-installable
    No
    Website
    https://github.com/OCA/agreement
    Last tracking update
    2026-08-07 08:43:01
    Authors
    Odoo Community Association (OCA), Open Source Integrators
    Maintainers
    Odoo Community Association (OCA), Open Source Integrators
    Committers
    Iván Todorovich, Weblate, OCA-git-bot, oca-ci
    Odoo dependencies
    OCA/agreement:
    - agreement
    OCA/helpdesk:
    - helpdesk_mgmt
    odoo/odoo:
    - mail
    - base
    - base_setup
    - web
    - bus
    - web_tour
    - html_editor
    - portal
    - web_editor
    - http_routing
    - auth_signup
    Python dependencies
    None
    System dependencies
    None
    Required by
    agreement_helpdesk_mgmt_fieldservice, agreement_helpdesk_mgmt_sale, agreement_helpdesk_mgmt_serviceprofile
    Description
    Odoo Agreement App does not provide an easy way to access helpdesk
tickets related to an agreement. Some organizations need to have a quick
access to helpdesk tickets to track the performance of an agreement.

This module allows you to link a helpdesk ticket to an agreement and
adds a smart button on the agreement to look at the list of related
helpdesk tickets.

    Code Analysis ⓘ

    Views touched (2)
    XML IDNameModelTypeStatus
    agreement_form agreement form Inherits agreement.agreement_form
    helpdesk_ticket_form_view helpdesk.ticket.form (in agreement_helpdesk_mgmt) helpdesk.ticket form Inherits helpdesk_mgmt.ticket_view_form
    HTTP endpoints (0)

    No HTTP endpoints found for this module.

    Models touched (2)

    New fields (2)
    • ticket_count Integer
      compute='_compute_ticket_count' string='# Tickets'
    • ticket_ids One2many → helpdesk.ticket
      string='Tickets' args: 'helpdesk.ticket', 'agreement_id'
    Public methods (1)
    • action_view_ticket(self)

    New fields (1)
    • agreement_id Many2one → agreement
      string='Agreement' args: 'agreement'
    Public methods (0)

    No public methods.

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