| REPOSITORY | |
|---|---|
| REPOSITORY | OCA/agreement |
| GIT | |
| GIT | https://github.com/OCA/agreement.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/OCA/agreement/tree/18.0/agreement_helpdesk_mgmt |
| VERSION | |
| VERSION | 1.0.0 |
| CATEGORY | |
| CATEGORY | Uncategorized |
| LICENSE | |
| LICENSE | AGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | Odoo Community Association (OCA), Open Source Integrators |
| MAINTAINERS | |
| MAINTAINERS | Odoo Community Association (OCA), Open Source Integrators |
| COMMITTERS | |
| COMMITTERS | Weblate, OCA-git-bot, Iván Todorovich, oca-ci |
| WEBSITE | |
| WEBSITE | https://github.com/OCA/agreement |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-06 19:30:11 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
OCA/agreement: - agreement OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - base - base_setup - web - bus - web_tour - html_editor - portal - web_editor - http_routing - auth_signup |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION | Odoo Agreement App does not provide an easy way to access helpdesk tickets related to an agreement. Some organizations need to have a quick access to helpdesk tickets to track the performance of an agreement. This module allows you to link a helpdesk ticket to an agreement and adds a smart button on the agreement to look at the list of related helpdesk tickets. |
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
agreement_form |
agreement | div | Inherits agreement.agreement_form | |
helpdesk_ticket_form_view |
helpdesk.ticket.form (in agreement_helpdesk_mgmt) | helpdesk.ticket | field | Inherits helpdesk_mgmt.ticket_view_form |
ticket_count
Integer
compute='_compute_ticket_count'
string='# Tickets'
ticket_ids
One2many → helpdesk.ticket
string='Tickets'
args: 'helpdesk.ticket', 'agreement_id'
action_view_ticket(self)
agreement_id
Many2one → agreement
string='Agreement'
args: 'agreement'
No public methods.
| REPOSITORY | |
|---|---|
| REPOSITORY | OCA/contract |
| GIT | |
| GIT | https://github.com/OCA/contract.git |
| GIT FOLDER | |
| GIT FOLDER | https://github.com/OCA/contract/tree/12.0/agreement_helpdesk_mgmt |
| VERSION | |
| VERSION | 1.0.2 |
| CATEGORY | |
| CATEGORY | Uncategorized |
| LICENSE | |
| LICENSE | AGPL-3 |
| APPLICATION | |
| APPLICATION | No |
| AUTO-INSTALLABLE | |
| AUTO-INSTALLABLE | No |
| AUTHORS | |
| AUTHORS | Odoo Community Association (OCA), Open Source Integrators |
| MAINTAINERS | |
| MAINTAINERS | Odoo Community Association (OCA), Open Source Integrators |
| COMMITTERS | |
| COMMITTERS | Denis Roussel, oca-travis, OCA-git-bot, Marcel Savegnago |
| WEBSITE | |
| WEBSITE | https://github.com/OCA/contract |
| LAST TRACKING UPDATE | |
| LAST TRACKING UPDATE | 2026-07-06 00:29:15 |
| ODOO DEPENDENCIES | |
| ODOO DEPENDENCIES |
OCA/contract: - agreement_serviceprofile - agreement_legal - agreement OCA/helpdesk: - helpdesk_mgmt odoo/odoo: - base - base_setup - web - bus - web_tour - portal - http_routing - contacts - product - decimal_precision - uom |
| PYTHON DEPENDENCIES | |
| PYTHON DEPENDENCIES | Not have |
| SYSTEM DEPENDENCIES | |
| SYSTEM DEPENDENCIES | Not have |
| DESCRIPTION | |
| DESCRIPTION | |
| XML ID | Name | Model | Type | Status |
|---|---|---|---|---|
agreement_form_view |
agreement.form (in agreement_helpdesk_mgmt) | agreement | div | Inherits agreement_legal.partner_agreement_form_view |
helpdesk_ticket_form_view |
helpdesk.ticket.form (in agreement_helpdesk_mgmt) | helpdesk.ticket | field | Inherits helpdesk_mgmt.ticket_view_form |
helpdesk_ticket_search_view |
helpdesk.ticket.search (in agreement_helpdesk_mgmt) | helpdesk.ticket | xpath | Inherits helpdesk_mgmt.helpdesk_ticket_view_search |
ticket_count
Integer
compute='_compute_ticket_count'
string='# Tickets'
ticket_ids
One2many → helpdesk.ticket
string='Tickets'
args: 'helpdesk.ticket', 'agreement_id'
action_view_ticket(self)
agreement_id
Many2one → agreement
string='Agreement'
args: 'agreement'
serviceprofile_id
Many2one → agreement.serviceprofile
No public methods.